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2018 Yamaha 212X problems

Discussion in 'Welcome Aboard' started by AndyF, Jul 20, 2018.

Tags:
  1. AndyF

    AndyF Member

    Messages:
    9
    Location:
    Virginia
    Ratings:
    +0 / 1
    Boat Make:
    Yamaha
    Year:
    2018
    Boat Model:
    Limited S
    Boat Length:
    21
    I took delivery of new 212X in early June and it has had nothing but problems.

    1) Constant alarming comms errors that dealer has not been able to fix.

    2) Speaker not working properly


    Anyone else have problems with 2018 Yamaha boats or did I just get a lemon. My 2017 Waverunners are still working fine and no issues.
     
    • Bummer Dude!!!! Bummer Dude!!!! x 1
  2. boudin

    boudin Well-Known Member

    Messages:
    312
    Location:
    Lake Livingston, Texas
    Ratings:
    +229 / 8
    Boat Make:
    Yamaha
    Year:
    2008
    Boat Model:
    AR
    Boat Length:
    21
    I would try a different dealer. Put your location in your profile, and solicit input from folks on this site--to recommended dealers in your area.

    -Greg
     
  3. FLBulldogger

    FLBulldogger Jet Boat Addict

    Messages:
    286
    Location:
    Parrish, FL
    Ratings:
    +204 / 2
    Boat Make:
    Yamaha
    Year:
    2013
    Boat Model:
    SX
    Boat Length:
    19
    :confused:I would advise you checking with your state's attorney's office to see if your states lemon laws apply to boats, some states do some don't, if not then you can always fall back on the Magnuson-Moss Warranty Act. Good luck!
     
  4. AndyF

    AndyF Member

    Messages:
    9
    Location:
    Virginia
    Ratings:
    +0 / 1
    Boat Make:
    Yamaha
    Year:
    2018
    Boat Model:
    Limited S
    Boat Length:
    21
    Yamaha corporate now involved but no resolution yet.
     
  5. Williamsone46

    Williamsone46 Jetboaters Lieutenant

    Messages:
    947
    Location:
    Lehi, UT
    Ratings:
    +901 / 2
    Boat Make:
    Yamaha
    Year:
    2019
    Boat Model:
    242X E-Series
    Boat Length:
    24
    Straight to "lemon law"
     
  6. FLBulldogger

    FLBulldogger Jet Boat Addict

    Messages:
    286
    Location:
    Parrish, FL
    Ratings:
    +204 / 2
    Boat Make:
    Yamaha
    Year:
    2013
    Boat Model:
    SX
    Boat Length:
    19
    I would contact the Virginia State's Attorney General and ask for advice and what your rights are under Virginia law. I had an issue when I lived in Virginia and the State's Attorney General intervened and they didn't play around, issue resolved in days! Good luck!
     
  7. FLBulldogger

    FLBulldogger Jet Boat Addict

    Messages:
    286
    Location:
    Parrish, FL
    Ratings:
    +204 / 2
    Boat Make:
    Yamaha
    Year:
    2013
    Boat Model:
    SX
    Boat Length:
    19
    Virginia's lemon law does NOT include boats, only cars, trucks, vans, mopeds, etc....That's why advise to contact the SAO and talk to them, my have to rely on Federal law. @Williamsone46 that's a great looking boat by the way.
     
  8. Williamsone46

    Williamsone46 Jetboaters Lieutenant

    Messages:
    947
    Location:
    Lehi, UT
    Ratings:
    +901 / 2
    Boat Make:
    Yamaha
    Year:
    2019
    Boat Model:
    242X E-Series
    Boat Length:
    24
    There's a wealth of knowledge on this forum, what are the issures

    1. What comms error is coming up?

    2. What is wrong with the speaker? Stereo issues in my experience are easier to fix.
     
  9. Williamsone46

    Williamsone46 Jetboaters Lieutenant

    Messages:
    947
    Location:
    Lehi, UT
    Ratings:
    +901 / 2
    Boat Make:
    Yamaha
    Year:
    2019
    Boat Model:
    242X E-Series
    Boat Length:
    24
    I meant your advise is to go straight to lemon law? There's a wealth of knowledge on this forum and these issues are easily resolved once communicating to the right person.

    And thank you @FLBulldogger ! It came out nice, I've really enjoyed it!
     
    Last edited: Jul 23, 2018
  10. AndyF

    AndyF Member

    Messages:
    9
    Location:
    Virginia
    Ratings:
    +0 / 1
    Boat Make:
    Yamaha
    Year:
    2018
    Boat Model:
    Limited S
    Boat Length:
    21
    Thanks for advice. Am hopeful now that Yamaha Corp is involved that they will just do the right thing and get it resolved. Want to give them the chance as up to now it may have just been dealer trying to fix. But I did ask customer service at Corp to put note in my file that I am preserving my rights under MM Warranty Act.

    Have gone through many different message boards and see other folks too having issues with 2018 Connext system. Still researching but my issue are multiple alarm comms issues after I have had boat out in water for an hour or so. Pump controller comm issue was first one. Now multiple ones including joystick comm error, etc.

    Speaker issue is comparatively minor but should have been found during quality control and should be an easy fix. Speaker next to captains chair rattles at mid to high volume so have asked them to fix since they have it once again.

    Thanks
     
  11. FLBulldogger

    FLBulldogger Jet Boat Addict

    Messages:
    286
    Location:
    Parrish, FL
    Ratings:
    +204 / 2
    Boat Make:
    Yamaha
    Year:
    2013
    Boat Model:
    SX
    Boat Length:
    19
    I was advising to get familiar with the lemon laws if applicable, when the OP posted he did not have his location in his profile, always be prepared for the worst, especially when dealing with corporate entities to include dealers. I agree the forums are a great place for repair advise but sometimes that can only take you so far, especially on a brand new less than a month old boat, I would not be inclined to be doing repairs knowing the dealer may try and turn that around on me. JMHO
     
  12. Beachbumm

    Beachbumm New Member

    Messages:
    1
    Ratings:
    +0 / 0
    Boat Make:
    Yamaha
    Year:
    2018
    Boat Model:
    X
    Boat Length:
    21
    I am currently dealing with the same situation. After the fourth trip out on my 2018 212x started getting comm error message on the display. I could not connect a device and thetouchscreen stopped responding. I could only control the ballast tank through the control knob.
    Took it to my dealership after three weeks of trail and error fixesYamaha adviced to replace the display/control unit. After they installed the new unit the controller knob stopped responding. So back through the same process with Yamaha and they advised to have the knob replaced. Come to find out that part is on back order for 3 months!! Called Yamaha they found a part and had it sent in two weeks. The dealership installs the “new” controller knob and now the new display unit is giving more comm errors! At this point it’s been over two months! Yamaha rep came out to the dealership today 11/27 and now I have to wait and see what there going to do. I does seem like this is an issue for these boats. Luckily I live in California that has a pretty cut and dry Lemon Law!
     
  13. AndyF

    AndyF Member

    Messages:
    9
    Location:
    Virginia
    Ratings:
    +0 / 1
    Boat Make:
    Yamaha
    Year:
    2018
    Boat Model:
    Limited S
    Boat Length:
    21
    Tell the Dealer Rep to look at the well documented situation in Virginia as they should have records on how it was resolved (at least no issue in last 5 times out). Was told it took them 4+ hours on the water to find the loose wires. I suspect it may have been another issue too but they should have the info on how to fix.

    Have also been told that battery issues on these 212X can cause some strange issues with the comm errors.

    Good luck and when they figure it out please post a message to let us know. Send a direct message if you want to discuss further as it seems Yamaha does have an issue as I know of other 2018 212X owners who have had same issue I had.
     

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