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Bouncy Shoreland'r Trailer? Carlisle Stands Behind Their Product

Discussion in 'Yamaha AR240, SX240, 242 Limited / S / X/ E-Series' started by MrMoose, Aug 15, 2016.

  1. MrMoose

    MrMoose Jetboaters Captain

    Messages:
    1,522
    Location:
    Calgary, AB, Canada
    Ratings:
    +2,134 / 22
    Boat Make:
    Yamaha
    Year:
    2015
    Boat Model:
    AR
    Boat Length:
    24
    Much has been posted about problems with the 2015-16 Shoreland'r trailers. In particular, some fenders and fender mounting brackets are cracking. Vibration is probably the root cause, and many on the forum have decided to switch from the bias ply tires to radials in order to get a smoother ride.
    I don't know anything about tires, so I called Shoreland'r to tell them that, although I was happy that they were going to replace my cracked fender and mounting bracket, I was still concerned that it would just happen again unless the root cause was corrected. I told them that the only sources of vibration were the road surface and the wheels/tires. I told them that the side with the cracked fender seemed to vibrate much more than the side that was not cracked. I asked them if the wheels were balanced. They told me to call Carlisle directly to discuss this because they didn't deal with tire/wheel questions.
    I called Carlstar at 1-800-260-7959
    I was really just looking to learn more about the tires that were on my trailer. I learned that they are not balanced. I asked if I should replace the bias ply with radials. I asked if there was any significance to the tire spec'd on the trailer plate: ST215/75R/D14C. I learned that the "R" means radial, yet the trailer was fitted with bias ply. I also learned that Carlisle has recently changed from bias ply to radials for the Shoreland'r trailers.
    Ask me how happy I was when this skid holding 5 brand new mounted radials arrived from Carlisle today?
    Carlisle.jpg

    For FREEEEEEEEEEEE!
    Yup, they sent me a free set of radials.
     
    Last edited: Aug 15, 2016
    • Winner Winner x 8
    • Like Like x 3
    • Informative Informative x 2
  2. RightStuff

    RightStuff Jet Boat Junkie

    Messages:
    809
    Location:
    Twin Cities, Minnesota
    Ratings:
    +578 / 4
    Boat Make:
    Yamaha
    Year:
    2013
    Boat Model:
    AR
    Boat Length:
    21
    Nice. Any chance you can post the sticker from your trailer for reference?
     
  3. Julian

    Julian Jetboaters Fleet Admiral Staff Member Administrator

    Messages:
    11,437
    Location:
    Raleigh, NC 27614
    Ratings:
    +8,501 / 120
    Boat Make:
    Yamaha
    Year:
    2016
    Boat Model:
    242X E-Series
    Boat Length:
    24
    Gonna have to check the tires on my trailer now! :) Especially when I drive to Shelbyville (and perhaps bimini) next year!
     
    • Optimistic Optimistic x 1
  4. MrMoose

    MrMoose Jetboaters Captain

    Messages:
    1,522
    Location:
    Calgary, AB, Canada
    Ratings:
    +2,134 / 22
    Boat Make:
    Yamaha
    Year:
    2015
    Boat Model:
    AR
    Boat Length:
    24
    upload_2016-8-15_13-26-28.png
     
    • Useful Useful x 1
  5. mrmeaniemeateaterman

    mrmeaniemeateaterman Jet Boat Junkie

    Messages:
    211
    Location:
    Greenville, NC
    Ratings:
    +283 / 1
    Boat Make:
    Yamaha
    Year:
    2014
    Boat Model:
    AR
    Boat Length:
    21
    I feel sorry to the customer service reps at Carlisle. They are probably wondering what in the world just happened as they try to field an entire years worth of phone calls in one day.
    Now I will need to go check my sticker as well too just in case this applies to 2014 trailers too.
     
    • Like Like x 2
    • Agree Agree x 1
  6. MrMoose

    MrMoose Jetboaters Captain

    Messages:
    1,522
    Location:
    Calgary, AB, Canada
    Ratings:
    +2,134 / 22
    Boat Make:
    Yamaha
    Year:
    2015
    Boat Model:
    AR
    Boat Length:
    24
    If my fenders weren't shaking and cracking, I wouldn't have pursued this. I hope that it fixes the vibration. I think that I'll take the wheels to a tire shop first to have them balanced.
     
  7. RightStuff

    RightStuff Jet Boat Junkie

    Messages:
    809
    Location:
    Twin Cities, Minnesota
    Ratings:
    +578 / 4
    Boat Make:
    Yamaha
    Year:
    2013
    Boat Model:
    AR
    Boat Length:
    21
    Here's from my 2013 boat, but 2014 trailer (21 ft) for reference. So looks like I might be in the same situation? I haven't noticed any vibration yet, but I will keep a closer eye now...

    20160815_153245.jpg

    Does anyone have a link to the other post or details where to look for the failure point on the fender bracket?
     
  8. MrMoose

    MrMoose Jetboaters Captain

    Messages:
    1,522
    Location:
    Calgary, AB, Canada
    Ratings:
    +2,134 / 22
    Boat Make:
    Yamaha
    Year:
    2015
    Boat Model:
    AR
    Boat Length:
    24
  9. MrMoose

    MrMoose Jetboaters Captain

    Messages:
    1,522
    Location:
    Calgary, AB, Canada
    Ratings:
    +2,134 / 22
    Boat Make:
    Yamaha
    Year:
    2015
    Boat Model:
    AR
    Boat Length:
    24
    Carlisle customer service is probably wondering who the heck MrMoose is by now.
     
    • Agree Agree x 2
    • Funny Funny x 1
    • Envious Envious x 1
  10. Edward

    Edward Jet Boat Lover

    Messages:
    120
    Location:
    Dallas, TX
    Ratings:
    +64 / 0
    Boat Make:
    Yamaha
    Year:
    2015
    Boat Model:
    AR
    Boat Length:
    24
    Subscribed. Calling them (Carlisle) tomorrow as my trailer is having the fender problem and support arm problem on BOTH sides.
     
    • Optimistic Optimistic x 1
  11. mrmeaniemeateaterman

    mrmeaniemeateaterman Jet Boat Junkie

    Messages:
    211
    Location:
    Greenville, NC
    Ratings:
    +283 / 1
    Boat Make:
    Yamaha
    Year:
    2014
    Boat Model:
    AR
    Boat Length:
    21
    @MrMoose what is interesting is your sticker has "R/D" which I assumes you could have either radials or bias ply tires? My sticker on my 2014 is just the R, like what rightstuff has pic of. But I have the bias ply "D" tires. First the bow roller now this!!! Why would they put a different tire then what sticker lists? Seems strange. I guess the accountants out voted the lawyers on that one.

    Well at least I learned something today. I always thought that "R" meant "rim". As in the number after the R is the rim size. R14 is Rim14. :facepalm:
     
    • Like Like x 1
  12. Chip F.

    Chip F. Jet Boat Addict

    Messages:
    179
    Location:
    Schuylkill Haven, PA
    Ratings:
    +143 / 5
    Boat Make:
    Yamaha
    Year:
    2016
    Boat Model:
    SX
    Boat Length:
    24
    I can't seem to find my tire size sticker on my trailer. I have two broken fender mounts and cracked diamond plate on both sides and I have the bias ply tires.
     
    • Agree Agree x 2
  13. Rob9550

    Rob9550 Jet Boat Addict

    Messages:
    490
    Location:
    Sumter SC
    Ratings:
    +379 / 6
    Boat Make:
    Yamaha
    Year:
    2015
    Boat Model:
    AR
    Boat Length:
    24
    Just got off the phone and they are sending me a warranty claim for the bias ply. Should be getting a set of 5 radials soon.

    I will update when I have more info.
     
    • Like Like x 1
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  14. MrMoose

    MrMoose Jetboaters Captain

    Messages:
    1,522
    Location:
    Calgary, AB, Canada
    Ratings:
    +2,134 / 22
    Boat Make:
    Yamaha
    Year:
    2015
    Boat Model:
    AR
    Boat Length:
    24
    @Chip F. My plate is on the main frame, drivers side, inside facing. I have to crawl underneath the trailer to see it.
     
  15. MrMoose

    MrMoose Jetboaters Captain

    Messages:
    1,522
    Location:
    Calgary, AB, Canada
    Ratings:
    +2,134 / 22
    Boat Make:
    Yamaha
    Year:
    2015
    Boat Model:
    AR
    Boat Length:
    24
    @Rob9550, can you give more details so that others can follow your approach? I know of one member who got a customer service representative who was unaware of the issue.
     
    • Like Like x 1
  16. Evil Sports

    Evil Sports Jet Boat Junkie

    Messages:
    905
    Location:
    Springfield, Ma
    Ratings:
    +497 / 8
    Boat Make:
    Yamaha
    Year:
    2013
    Boat Model:
    SS
    Boat Length:
    21
    Will they do this for my 2013 trailer tires?
     
  17. Rob9550

    Rob9550 Jet Boat Addict

    Messages:
    490
    Location:
    Sumter SC
    Ratings:
    +379 / 6
    Boat Make:
    Yamaha
    Year:
    2015
    Boat Model:
    AR
    Boat Length:
    24
    I called and spoke to a rep and let them know what issues I was having with the vibrations. I told her that I was on the forums and a few members were having the same issues with the bias ply tires. I informed her that my trailer placard called for radial. She then sent me the forms and I filled them out and sent it back. Still waiting to hear back.
     
    • Informative Informative x 1
  18. MrMoose

    MrMoose Jetboaters Captain

    Messages:
    1,522
    Location:
    Calgary, AB, Canada
    Ratings:
    +2,134 / 22
    Boat Make:
    Yamaha
    Year:
    2015
    Boat Model:
    AR
    Boat Length:
    24
    I don't know, but I doubt it since you have been using them for a couple of years.
     
  19. Rob9550

    Rob9550 Jet Boat Addict

    Messages:
    490
    Location:
    Sumter SC
    Ratings:
    +379 / 6
    Boat Make:
    Yamaha
    Year:
    2015
    Boat Model:
    AR
    Boat Length:
    24
    I was told there is a 2 year warranty.
     
  20. Chip F.

    Chip F. Jet Boat Addict

    Messages:
    179
    Location:
    Schuylkill Haven, PA
    Ratings:
    +143 / 5
    Boat Make:
    Yamaha
    Year:
    2016
    Boat Model:
    SX
    Boat Length:
    24
    Found it . Thanks!
     
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