Broken 2018 242 - Best place to order parts

[Paul Steele]

What is the best place online to order parts? Was out today for a few hours when I went back to the dock had trouble with one of the engines. After getting out of the water with just one engine I saw that the bottom bolt from one of lateral thruster that I installed somehow disappeared causing then the jet propulsion to bend the top bold and break the top of the aluminum direction housing for the jet around where the bolt was.

Luckily I believe it happened just before getting the boat close to the ramp so I didn’t have to go far on one engine and did not go far before shutting down that engine. As far as I can tell I only have to replace the aluminum directional housing for the jet and two bolts and the support arm for the lateral thruster.

Worst of all – I just trailered the boat 10 hours to North Carolina and this happened on her first day of our vacation.

 

[Betik]

I think this post my qualify for @HELP tag. Especially given you are on vacation and there are tons of jetboats in NC

 

[JetBoatPilot]

We can repair this and overnight the parts back to you to get you back going quickly if you will overnight those parts to us.

Most likely the bolt when installed did not get red Loctite and it backed itself out.

 

[Gym]

Now why doesn't that surprise me that Will is all over this.

 

[Paul Steele]

Thanks will message you thanks

 

[Paul Steele]

Awesome customer service from JetBoatPilot as always!

 

[veedubtek]

Yah, crucial them guys get some loc-tite. 10 hrs from C-bus puts you out on the coast, or I'd offer to lend a hand. Spent alot of time in the 614, mostly Dublin area. Hope you get her all back together soon and enjoy your vaca.

 

[Neutron]

@Paul Steele where on the coast are u?

 

[Gym]

Awesome customer service from JetBoatPilot as always!

Parts: a couple hundred bucks
Customer Service: Priceless

 

[Paul Steele]

Holden Beach NC - right at the South Carolina / North Carolina Border

 

[Paul Steele]

Thanks to Will and Jet Boat Pilot and fed ex express - we were repaired within 72 hours and back on the water tonight

Thanks again

 

[JetBoatPilot]

Awesome, enjoy!