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Broken seat will is be covered under YES warranty ?

markp

Jet Boat Addict
Messages
49
Reaction score
12
Points
87
Location
48044 Macaomb Michigan Lake St Clair
Boat Make
Yamaha
Year
2018
Boat Model
SX
Boat Length
19
I have a 2018 SX195 still under Y.E.S warranty The drivers captain's chair the bottom side on the seat is made a heavy duty plastic and it cracked.
I think it should be covered? can any confirm it would be covered? thoughts on if will be covered ?
 

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Inthrustwetrust

Jetboaters Lieutenant
Messages
478
Reaction score
735
Points
157
Location
Destin FL
Boat Make
Yamaha
Year
2020
Boat Model
AR
Boat Length
24
I have a 2018 SX195 still under Y.E.S warranty The drivers captain's chair the bottom side on the seat is made a heavy duty plastic and it cracked.
I think it should be covered? can any confirm it would be covered? thoughts on if will be covered ?
Probably going to depend on the dealer and how they are feeling. Hinge ripped out of my ski locker door of my 2020. I brought it in for it’s 10 hr oil change and just wanted the dealer to screw it in to a new spot on the door (it happened the day before, otherwise I would have just done it myself) they ended up ordering me a entire new door under warranty. Receipt said it was something crazy, like $700.

Same dealer a month later. I had both bolts come out of a motor mount (wtf?) well the bolts rattled around in the engine bay and gouged the paint, I wanted them to fix the paint under warranty, and they didn’t. I didn’t really press to hard, I wanted my boat back ASAP, but I was kind of surprised after how willing they were to replace the door.
 

captras

Jetboaters Captain
Messages
1,224
Reaction score
1,347
Points
242
Location
Lake Livingston, Texas
Boat Make
Yamaha
Year
2016
Boat Model
242 Limited S E-Series
Boat Length
24
Latches on my starboard rear storage door broke 3 times. All 3 the dealer replaced, no questions asked. It is a poor design, so I eliminated it and replaced the latch with cabinet door magnets. End of problem! So I think it will be covered.....it should be.....I would raise a stink if not!
 

Canuckjetboater

Jet Boat Junkie
Messages
895
Reaction score
751
Points
127
Boat Make
Yamaha
Year
2020
Boat Model
SX195
Boat Length
19
I have a 2018 SX195 still under Y.E.S warranty The drivers captain's chair the bottom side on the seat is made a heavy duty plastic and it cracked.
I think it should be covered? can any confirm it would be covered? thoughts on if will be covered ?
@markp .....you have pretty much said it all. What really concerns me is the almost schizophrenic approach to service at boating dealerships. One day good the next crappy - almost like they are having a bad day and want to share it? Yamaha dealers or others - the same attitudes. Behaviours that would put a car/truck dealership out of business. Maybe boaters are too good natured to make some of these jerks accountable and boat manufacturers can dump shoddy product on us with impunity? :cool:
 

bigwaves

Jet Boat Junkie
Messages
220
Reaction score
330
Points
137
Location
Chesapeake Bay - near the Patapsco River
Boat Make
Yamaha
Year
2020
Boat Model
AR
Boat Length
19
How can a broken seat not be covered?? Unless there’s a video of you jumping up and down on it or some other abuse. That’s a hell of a crack. I would be extraordinarily pissed off 😡 if my Y.E.S. warranty didn’t cover a broken seat.
 
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