If you bought a new Yamaha boat this year, as I have, please answer me this...

[ken4motion]

I picked up a new SX190 in April 2014 and to date have not received any communications from Yamaha. I have not received information on the warranty, nor was a customer questionnaire sent to me. Is this normal?

 

[latitudeadjuster]

I think that is odd. I bought a new boat in July and got a questionnaire from both Yamaha and the Dealer. I didn't purchase the extra warranty so not sure about that info. If you purchased the extended look up YES and give them a call.

 

[Master-Spud]

I never got anything with mine that I bought in July.

 

[OrangeTJ]

I think I may have gotten a satisfaction questionnaire from the dealership, but nothing else. Of course, I bought mine in 2012.

 

[sysinu]

I got my Yamaha VIP stuff in the mail a month after I received delivery of my purchased 242LS

 

[Williamsone46]

You should get one about a month after and after any warranty claim I believe. If you didn't purchase the Y.E.S. warranty you will get something just before your warranty expires. If you did get the Y.E.S. warranty I don't believe you get anything in the mail.

@ken4motion check with your dealer and make sure they warranty registered it to the correct address.

 

[Britboater]

I purchased new Feb 14 and had a survey form emailed to me within a month, a $25 voucher off my first service and an email from the Dealer/salesman asking how I'm getting on with the boat.
I managed to get an extra year warranty out of the dealer but no confirmation about it other than it being listed on my sales invoice.

 

[beachbum]

My dealer mentioned I would receive the questionnaire pretty quickly... then ... nothing... I mentioned it to him... he was looking in to it... again... NOTHING ... I had the same concerns about Yamaha not knowing of my purchase ... i.e. warranty issues??

 

[ken4motion]

I called Yamaha Corporate today and they have me in the system but never sent me the customer satisfaction survey. Good thing I called as they did not have my extended warranty on file!

 

[Leojay]

Go Ron!

 

[latitudeadjuster]

I have a question for everyone. I had bought my 2006 SX230 a year old so I don't know the answer. Maybe someone like @Williamsone46 might be able to answer.

When I bought my 2014 this I did not buy the extended warranty because the finance guy was a real douchebag.......so around a year in will Yamaha send out a notice with the opportunity to buy the extended like so me car manufacturers do? oh yea.....was crazy

Im not worried if they don't, I like Yammie and NEVER had to bring my last Yammie to dealer for 8 years , well once and that's where the trust issues started, but that's another story.

 

[Williamsone46]

@latitudeadjuster Yamaha should send you notice or if you want I can get you taken care of.

 

[latitudeadjuster]

Thats awesome.....i think thats why some people wonder if their stuff is turned into yammie from some dealers. I went on the yes site amd it says no record found when I put in my boat number.

This guy was a real douche....im sorry but when someone is buying a new boat and the only sales pitch for the warranty is that hey man these things have a loy of electrical repairs I see come in....I mean really so your talkimg me out of yammie???

 

[latitudeadjuster]

@Williamsone46 ill def get with you on this.....you should post maybe others could use your help for same reason.