Vortex VRX won't go in reverse

[tak2547]

I have a 2019 Vortex VRX 2430 that will not go into reverse. It is like the buckets won't come down to divert the jets. And it goes about 5mph in "neutral" Any ideas?

 

[NATER]

Check the breaker near the port side battery. Mine was tripped and gave me a reverse module fault. its mounted next to the battery.

 

[tak2547]

Thank you for the reply, I ended up taking it back to the marina. The guy said the push rod was bent in a 90 degree angle. He had no explanation how it happened but was contacting Chap to see about warranty and getting a replacement part. I am guessing something held the buckets open and the rod gave way.

 

[Dean P]

Thank you for the reply, I ended up taking it back to the marina. The guy said the push rod was bent in a 90 degree angle. He had no explanation how it happened but was contacting Chap to see about warranty and getting a replacement part. I am guessing something held the buckets open and the rod gave way.

Thanks for letting us know! Do you have any pictures?

 

[tak2547]

They did not share any with me, but I will see what I can do once I pick it up after it is fixed. It is over an hour away from my lake.

 

[tak2547]

They fixed it with a new rod, said they have never seen it before. Got it back for a month, and last night it did it again. I think that is has something to do with the reverse "bucket" being locked into position and something has to give when putting it in reverse (or neutral). When I took it back, today, I talked with the mechanic that said Chap was not real helpful the first go around. I am not sure if this is a design flaw or if there is something (like the forward lock) needs an adjustment. But this is not acceptable, I know that I did not do anything to cause this.

 

[Dean P]

They fixed it with a new rod, said they have never seen it before. Got it back for a month, and last night it did it again. I think that is has something to do with the reverse "bucket" being locked into position and something has to give when putting it in reverse (or neutral). When I took it back, today, I talked with the mechanic that said Chap was not real helpful the first go around. I am not sure if this is a design flaw or if there is something (like the forward lock) needs an adjustment. But this is not acceptable, I know that I did not do anything to cause this.

It needs to lock when the throttle is in the forward position. When out of the water, you can put it in override, and you should here it lock (plus you can look to confirm). If not than you must adjust to get it to lock. please search as there are discussions here on this.

 

[poe14]

I had my vortex for 1 season, was nothing but problems! I'm selling it now. I don't recommend a vortex!

 

[Dean P]

I had my vortex for 1 season, was nothing but problems! I'm selling it now. I don't recommend a vortex!

I've had mine for 3 seasons and I love it. I had my share of issues but nothing I couldn't handle. Mine is not for sale.