Wicked92
Jet Boat Junkie
- Messages
- 435
- Reaction score
- 321
- Points
- 147
- Boat Make
- Yamaha
- Year
- 2021
- Boat Model
- 255XD
- Boat Length
- 25
Obviously I have a sour taste in my mouth in regards to my boat and the service Im getting from both Yamaha direct and also from the dealership I purchased from, but theres a silver lining albeit ever so simple and small.
My wake board racks are PTM Edge. Very well built no complaints. Unfortunately someone on my boat one outting made the bungies too tight holding the boards on ride back and they dug in very deep to the foam padding literally having the boards just about contacting the aluminum. The foam was compromised now and wouldnt rebound.
I figured Ill just order new foam. Emailed PTM and Jason there set me up with what i needed. NO CHARGE, even 3 day shipped them. Now thats service. Granted its only foam, and im sure pennies on the dollar...but its the fact they know i have their product and they want me to be completely satisfied with it.
Are you listening Yammy lol
My wake board racks are PTM Edge. Very well built no complaints. Unfortunately someone on my boat one outting made the bungies too tight holding the boards on ride back and they dug in very deep to the foam padding literally having the boards just about contacting the aluminum. The foam was compromised now and wouldnt rebound.
I figured Ill just order new foam. Emailed PTM and Jason there set me up with what i needed. NO CHARGE, even 3 day shipped them. Now thats service. Granted its only foam, and im sure pennies on the dollar...but its the fact they know i have their product and they want me to be completely satisfied with it.
Are you listening Yammy lol
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