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2018 Chaparral Vortex 2430 VRX Issues

Discussion in 'Chaparral' started by dyn4100, Jul 23, 2017.

  1. dyn4100

    dyn4100 New Member

    Messages:
    4
    Ratings:
    +1 / 5
    Boat Make:
    Chaparral
    Year:
    2018
    Boat Model:
    VRX
    Boat Length:
    24
    Purchased a 2018 Chaparral Vortex 2430 VRX and it has issues with both BRP Rotax 1503 4-TEC (250HP) engines within 2.2 (port) to 3.3 (starboard) operating hours the first day on the water after taking possession. The port engine actually had issues on the familiarization ride on the lake prior to signing. It ran rough and repeatedly stalled and reflected a Medallion display RPM reading lower than the starboard motor that progressively got worst as speed increased (reading was the same at idle). At ~30 mph, the port engine was about 1000 rpm lower than the starboard. Cut the familiarization short. The afternoon of the same day, the dealership duplicated the problem in their test tank and found a pushed in pin in a cable assembly going to the MCU causing intermittent contact essentially turning the motor on/off. A repair was made and a replacement cable was going to be ordered (last communication from the dealership was there was a responsibility replacement claim with Chaparral about whether BRP should be replacing). We accepted the unit the same day (Friday), prepped on Saturday and headed to the lake on Sunday to put some break-in hours on the engines.

    Right out of the no-wake zone, the difference in rpm's between the port and starboard was still an issue at speeds above idle. However the motors sounded to be sync'd up. Periodically the Medallion rpm displays would read the same (instantaneous, not a gradual change) with no audible change in rpm. At one point, for diagnostic purposes, I noted a change in 200 rpm on the port reflected a 900 rpm change in the starboard...that difference in rpm between the two should be audible.

    After putting about 1.5 hours on the break-in, the engine icon on the display illuminated. Shut both down and started the starboard thinking this would be the offending unit given the rpm issue. Starts up, idles fine and no engine light. Shut it down and started the port...starts up, idles fine but the engine light comes on. Worked my way through the various displays and found the port engine was showing a P0420 code (catalyst conversion insufficient). We were close to the ramp so I decided to limp back on the starboard motor. On its own, out of idle, it ran rough (started it twice). This wasn't apparent with both engines operating.

    Dropped it off at the dealership shortly after opening after their weekend. Later this week, they reported the O2 sensor (not sure which one, there's two according to the Rotax service manual I obtained) was the port engine issue, however they had stuck a bore scope into the mounting hole and the port side appears to have nothing in it. The starboard side has some honeycomb material in it. They're going to disassemble the port exhaust to see if there might be some residual material or if it just wasn't installed.

    A few hours on the water on the first day is extremely disappointing especially considering the cost. Regardless, there's some quality control issues that need to be addressed. Other than the engine issues and a few minor issues, the boat itself appears to be well built although we haven't had the time to thoroughly check everything out...as of now it's been in the shop twice as long as we've had it.
     
    • Bummer Dude!!!! Bummer Dude!!!! x 4
    • Optimistic Optimistic x 1
  2. scokill

    scokill Jet Boat Junkie

    Messages:
    858
    Location:
    Rowlett, TX
    Ratings:
    +523 / 7
    Boat Make:
    Yamaha
    Year:
    2008
    Boat Model:
    AR
    Boat Length:
    23
    I would have backed out on the familiarization ride.....Hindsight is always 20/20 though.
     
    • Agree Agree x 2
  3. dyn4100

    dyn4100 New Member

    Messages:
    4
    Ratings:
    +1 / 5
    Boat Make:
    Chaparral
    Year:
    2018
    Boat Model:
    VRX
    Boat Length:
    24
    Agreed, seriously considered it, however, it was a special order placed at the end of April and was one of three available builds slotted for the dealership.
    Took a gamble. I just wanted to put this information out for others that might be in the market...maybe see if this is out of the norm or if they're recurring issues right 'out of the box'.
     
  4. Jeff Cox

    Jeff Cox Active Member

    Messages:
    31
    Location:
    Lewes, DE
    Ratings:
    +20 / 2
    Boat Make:
    Chaparral
    Year:
    2015
    Boat Model:
    VRX
    Boat Length:
    22
    I too am dealing with oxygen sensor issue starboard engine on my 223....dealer states frequent with other vortex...3 weeks without boat waiting over and over for BRP to reply to email about warranty and apparwntly can't get anyone on phone to approve. dealer doesn't want to fix without approval or i get the bill. this is the most messed up system of warranty claims I have ever seen.
     
    • Agree Agree x 1
    • Informative Informative x 1
  5. dyn4100

    dyn4100 New Member

    Messages:
    4
    Ratings:
    +1 / 5
    Boat Make:
    Chaparral
    Year:
    2018
    Boat Model:
    VRX
    Boat Length:
    24
    The dealership has been keeping me informed and it sounds like they've been in frequent contact with BRP. Evidentially there was a 'run' of engines that were sent out with the catalyst elements missing. Doesn't inspire any confidence in BRP quality control. There should be traceability to the affected engines (or at least a time period) and some action should be in place to rectify the issue instead of waiting for the issues to arise after unit delivery to customers. The BRP parts distribution shipping department could also use some honing. They overnighted the wrong parts the first time and only sent one element (apparently there's two catalyst elements per assembly) the next delivery. We'll see how the third week goes.
     
    • Bummer Dude!!!! Bummer Dude!!!! x 1
  6. 0627Devildog

    0627Devildog Jetboaters Captain Classifieds Moderator

    Messages:
    2,656
    Location:
    Monticello, N.Y.
    Ratings:
    +1,896 / 9
    Boat Make:
    Yamaha
    Year:
    2014
    Boat Model:
    AR
    Boat Length:
    24
    Yet another example of why I will never own another BRP product. . . . . Sorry for your troubles. Hope it works out for you.
     
    • Agree Agree x 1
    • Dislike Dislike x 1
  7. blackhawkpilot

    blackhawkpilot Jet Boat Lover

    Messages:
    226
    Location:
    Enterprise, AL
    Ratings:
    +162 / 2
    Boat Make:
    Chaparral
    Year:
    2016
    Boat Model:
    VRX
    Boat Length:
    22
    I had the same O2 sensor issue. I drove the boat until the part came in with no issues. It IS covered under warranty. Why can't they figure this out?
     
  8. mHoups

    mHoups New Member

    Messages:
    12
    Ratings:
    +0 / 1
    Boat Make:
    Chaparral
    Year:
    2017
    Boat Model:
    VRX
    Boat Length:
    21
    There does appear to be a communication break down between Chap and the dealer. Another thing I've noticed is dealer knowledge of the product is lacking, not just from my experience, but others as well.
    However, both have taken care the customers, it's a great product, great price point and very good looking.
     
  9. 0627Devildog

    0627Devildog Jetboaters Captain Classifieds Moderator

    Messages:
    2,656
    Location:
    Monticello, N.Y.
    Ratings:
    +1,896 / 9
    Boat Make:
    Yamaha
    Year:
    2014
    Boat Model:
    AR
    Boat Length:
    24
    Sadly BRP seems to stand for. . . . B e R eady to P addle. . . . . When placed in boats of all makes for some reason.
     
  10. S.peay

    S.peay Active Member

    Messages:
    24
    Location:
    Bowling green kentucky
    Ratings:
    +14 / 1
    Boat Make:
    Scarab
    Year:
    2016
    Boat Model:
    HO Impulse
    Boat Length:
    19
    Rather paddle back to shore with any brp (owned 10 plus) powered ski/boat than get killed by a tower after I hit a wave. Just saying
     
    • Like Like x 1
    • Agree Agree x 1
  11. 0627Devildog

    0627Devildog Jetboaters Captain Classifieds Moderator

    Messages:
    2,656
    Location:
    Monticello, N.Y.
    Ratings:
    +1,896 / 9
    Boat Make:
    Yamaha
    Year:
    2014
    Boat Model:
    AR
    Boat Length:
    24
    I had (1) BRP and it was the last I'll ever own as long as there are alternatives on the market.
     
    • Agree Agree x 1
  12. Mainah

    Mainah Jetboaters Lieutenant

    Messages:
    1,236
    Location:
    Chapin, SC
    Ratings:
    +1,269 / 8
    Boat Make:
    Yamaha
    Year:
    2016
    Boat Model:
    Limited S
    Boat Length:
    24
    If a batch of cats is missing rare earth metal honey comb the factory that makes the cats may want to figure out who is walking off with it. You would not expect to have inspect new cats to ensure the honeycomb was placed inside.
     
  13. Jeff Cox

    Jeff Cox Active Member

    Messages:
    31
    Location:
    Lewes, DE
    Ratings:
    +20 / 2
    Boat Make:
    Chaparral
    Year:
    2015
    Boat Model:
    VRX
    Boat Length:
    22
    Just an update, BRP finally gave permission to fix. While dealer had the exhaust open, he looked at the other engine's oxygen sensor and found both of them "eaten up" and had both sides replaced under warranty.
    He did learn that BRP now recommends a newer flushing method over what he was taught originally.
    • Flush engine with fresh water via hose
    • Turn off engine-disconnect hose
    • Turn back on engine and slightly rev engine
    • turn off engine
    I can attest that a lot of extra water is ejected using this method. He has now had 3 vortex boats have the oxygen sensor issue.
     
  14. 0627Devildog

    0627Devildog Jetboaters Captain Classifieds Moderator

    Messages:
    2,656
    Location:
    Monticello, N.Y.
    Ratings:
    +1,896 / 9
    Boat Make:
    Yamaha
    Year:
    2014
    Boat Model:
    AR
    Boat Length:
    24
    Will this new method adversly impact the carbon seals?
     
  15. Jeff Cox

    Jeff Cox Active Member

    Messages:
    31
    Location:
    Lewes, DE
    Ratings:
    +20 / 2
    Boat Make:
    Chaparral
    Year:
    2015
    Boat Model:
    VRX
    Boat Length:
    22
    Not sure, just following his instructions that he received from BRP.
     
  16. Kyle brown

    Kyle brown New Member

    Messages:
    1
    Ratings:
    +0 / 3
    Boat Make:
    Chaparral
    Year:
    2018
    Boat Model:
    VRX
    Boat Length:
    22
    Just took delivery of my 2018 223vrx with twin 250s. After two months waiting for my boat, the day had come for a delivery to dealer without my boat on it. Apparently there was a string of 10 boats or so with communication issues with medallion and engines on assembly line, they reparied them in the factory before they shipped but delayed delivery over a week. Chapperal neglected to inform my dealer of the delay. Huge lack of communication. Now with about 10 hours on it i have hit limp mode twice p1106 service port side engine, my Bluetooth on screen will not play music, found out xm radio that was claimed to be "ready" and just needs to be activated requires module, which I bought can't find plug anywhere..dealer has no clue.. medallion has yet to return my call, aux jack works intermittently, both gauges cracked before delivery, many more minor issues that are simple fixes yet aggravating
    I bought a lemon and I know it.
    $71k hit= major disappointment

    Anyone have a clue what p1106 is? I'm an auto tech would like to know if it's something I can take care of instead of wasting my time at the dealer.
     
    • Bummer Dude!!!! Bummer Dude!!!! x 3
  17. JetTech72

    JetTech72 Jet Boat Lover

    Messages:
    131
    Ratings:
    +81 / 0
    Boat Make:
    SeaDoo
    Year:
    2012
    Boat Model:
    Challenger
    Boat Length:
    23
    P1106 is a non plausible altitude correction factor that has been calculated by ECM.
    Either a bad Manifold Air Pressure Sensor or must probably the ECM that is momentarily losing power due to a bad connection or defective breaker.
     
    • Informative Informative x 1

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