woodard1983
Jet Boat Addict
- Messages
- 313
- Reaction score
- 88
- Points
- 107
- Location
- Polk City, IA
- Boat Make
- Yamaha
- Year
- 2007
- Boat Model
- AR
- Boat Length
- 23
Hey Guys,
Just wanted to give some positive feedback here. Purchased these last fall and have used them a handful of times, over the weekend half of the lights went out on one of the LED tops. Bass Pro (where I bought them) told me it was past their warranty period of 90 days so I'd have to call the manufacturer.
Gave them a call this morning, told them what happened. The gentleman that answered asked a couple trouble shooting questions to make sure it wasn't an install issue and then apologized and let me know that he would be mailing a replacement today. Didn't ask for a receipt, order number from bass pro, etc.
Not to many times that we receive great customer service, so I thought I would pass it on for anyone that is in the market
These posts have worked perfectly for me since I put them on and make it a WAY easier to load the boat!!!!
check out their stuff!!! http://cesmith.com/
Just wanted to give some positive feedback here. Purchased these last fall and have used them a handful of times, over the weekend half of the lights went out on one of the LED tops. Bass Pro (where I bought them) told me it was past their warranty period of 90 days so I'd have to call the manufacturer.
Gave them a call this morning, told them what happened. The gentleman that answered asked a couple trouble shooting questions to make sure it wasn't an install issue and then apologized and let me know that he would be mailing a replacement today. Didn't ask for a receipt, order number from bass pro, etc.
Not to many times that we receive great customer service, so I thought I would pass it on for anyone that is in the market
These posts have worked perfectly for me since I put them on and make it a WAY easier to load the boat!!!!
check out their stuff!!! http://cesmith.com/