Fulton Winch Warranty

[biffdotorg]

Just curious if anyone has ever filed a Warranty claim with Fulton?

Their warranty and docs show proof of purchase is required to prove you are the original purchaser. It's been so long, there is no way I have a receipt. But my 3200lb Fulton F2 blue up the gears inside this past week. It still cranks, but will not log forward or reverse. (bummer)

I filled out the online warranty claim form 5 days ago, and called in today. Support said someone will call me back soon. I asked about ther reciept, but he was unable to confirm/deny if I had a claim on my limited lifetime warranty.

Heck I would be happy to just get the parts to repair it. As I don't care to drop another $150 on a new one when all I need are a couple gears and a parts diagram.

 

[scokill]

My experience with almost all warranties is that it take a long time. My wife has a heavy electric stapler that went out and Bostitch said to not even send it in that they will send a new one......6-8 weeks. It's for a business, so what good is it to sit without it for 6-8 weeks? What are they doing for 6-8 weeks? They are in stock to buy. I had to fight for boat cover warranty coverage with dealer for weeks and weeks. Finally filed with BBB and it was resolved in an hour! Good luck.

 

[biffdotorg]

I'm guessing this is why we see new Fulton winches on FB marketplace. Folks go buy a new one while waiting, and then sell the warranty replacement when it finally comes in.

Lucky my boat is on the lift till October hopefully