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I’d love to speak to someone from Yamaha boat

sandtiago83

Well-Known Member
Messages
121
Reaction score
54
Points
47
Boat Make
Yamaha
Year
2023
Boat Model
SX
Boat Length
19
I’d love to have a serious conversation with someone from Yamaha. I think the way you do business and your system of buying a boat is flawed. So you mean to tell me cuz I live in a none desirable area who only gets good weather for a few months a year has to be penalized and put in the back of the shipping list. When me and soo many others wait almost a full year meanwhile people who live in areas where they can boat and enjoy the water can just get them in a few months or weeks. Explain how that is fair. Even if the those boats where allotted to them dealers and where not sold, those boats should have went to dealers who actually had deposits down and the dealers who didn’t have full allotment should be the ones waiting now . I can truly say that my next boat is not be a Yamaha. Not because it’s not a good boat, cuz they really are good boats but because I don’t do business with company’s who do business like this and have people waiting longe then they should . So again if Yamaha is reading this, just know you don’t have happy customer. I don’t even want to get into the people who can’t even get a simple wave runner. If you can’t handle the business the just stick to making pianos and dirt bikes.
 
Yet another thinking these supply chain issues in MFG and the world market have only effected yamaha. You should start shopping for another brand and realize that every MFG was in the same position.

How your dealer presented the situation to you is what you are experiencing. The ethics of dealers and what they told a potential customer has truly jaded their perception of how Yamaha conducts their ordering process. Especially when someone is actually under the delusion that they ordered a boat from Yamaha, rather than put a deposit down on one dealers allocation that fit their description.

Good luck
 
Yet another thinking these supply chain issues in MFG and the world market have only effected yamaha. You should start shopping for another brand and realize that every MFG was in the same position.

How your dealer presented the situation to you is what you are experiencing. The ethics of dealers and what they told a potential customer has truly jaded their perception of how Yamaha conducts their ordering process. Especially when someone is actually under the delusion that they ordered a boat from Yamaha, rather than put a deposit down on one dealers allocation that fit their description.

Good luck
You are absolutely correct and I can agree with everything you are saying. But when you give a date to someone and it’s months off then you start to question the process. I put a deposit soon as the new models came out to avoid the push back . Then to hear that other states have people walking into a lot and after a few weeks they have there order filled makes you think well if they where able to go in March of 2022 and get a boat by April then why hasn’t my order even been processed. That’s all I am saying. From what I have read is that Yamaha give the dealer no information on the process. So to me as much as it might be the dealer Yamaha is also to blame in the way they processed the boats allocations to the dealer . I have also heard from other dealer that Yamaha sends boats to more desirable places first skipping other dealers in order to keep bigger dealers pushing out product. So that’s all I’m saying everyone is hurt by the economy, gas, raw material and man power, still not fair to make other dealer more of a priority because of past reputation. Not an assumption just facts. If you order a single hoagie from wawa, there’s no reason they should make the guy after you’s hoagie just cuz he orders 5. Same if I order a boat in August of 2021 no way should someone order a boat in March and have it already and not because it’s sitting in there lot but because some dealers still have open allocation. So I will continue to wait like I have been . Thanks
 
@Yamaha

Let us know what they say!
 
Yet another thinking these supply chain issues in MFG and the world market have only effected yamaha. You should start shopping for another brand and realize that every MFG was in the same position.

How your dealer presented the situation to you is what you are experiencing. The ethics of dealers and what they told a potential customer has truly jaded their perception of how Yamaha conducts their ordering process. Especially when someone is actually under the delusion that they ordered a boat from Yamaha, rather than put a deposit down on one dealers allocation that fit their description.

Good luck
I can’t speak for anyone else but my dealer accurately represented the situation. Yamaha, on the other hand, has the absolute worst communication I’ve seen from any manufacturer (and I have shopped many). They provide no updates until the boat is on its way at best. Other manufacturers at least provide a general status update on whether your boat is in production, built, waiting on parts, etc. I couldn’t get any of those types of updates nor could my dealer. Yamaha has made a decision to not be transparent during this process. IMHO, they’re arrogant and not valuing their customers. That’s why I chose to move on from Yamaha. I’m not saying other manufacturers are perfect but nearly all the ones I’ve looked into at least make an effort. Yamaha makes zero effort in my experience.
 
That’s all it’s about is transparency. If Yamaha would tell dealers hey we are waiting on parts that are not gonna be here for 6 months it at lest they tell us hey we are 6 months behind and you probably won’t get anything till October then let us decide if it’s worth waiting for and get on with our summer. Instead they give us false hopes and give us dates then once that passes then they give us more dates . Then it just makes the dealers look bad because that’s who we deal with .
 
Pre covid, we didn't have these problems. There was plenty of inventory with some late year leftovers. So take that for what its worth.
 
I agree. Yes pre COVID everything was booming production was at its finest. Now no one wants to work and everything is all backed up. But also pre Covid the boat would have been much cheeper and gas was great dirt cheep. So now I have to pay more for the boat and to gas it. So all I’m saying is to wait a year for something I have to pay more for all around I just expected to be here like every other person waiting frustrated watching summer withering away. . I know me complaining is doing nothing and won’t get me my boat any faster. I just feel better letting my frustration out and realizing I’m not alone in how I feel . Can you imagine telling your 5 year old kid all winter that we will be boating in the summer and summer comes and he/she looks at you like where’s this boat that we where getting. And you don’t even have an explanation or a date when it will come . Well my son ask me every day when we are going boating so he can wear his captain hat we bought him .
 
You are the 5 year old kid in this grand scheme of things. Sorry. But it’s the reality. The common folk are sheeple. Same thing is happening on a corporate larger scale. I have National accounts that get priority for our manufacturing accommodations. Accommodation is the new corporate buzzword. Add to that is allotments. Yamaha is the same. The dealers in the prime regions with the higher sales revenues are getting larger accommodations. Or allotments. Whatever the hell you wanna call it. So if you live in some northern climate buying from a dealer that is way down the revenue list you’re gonna wait.
 
I might be the 5 year old or I actually have a 5 year old saying what he’s is say. I dint buy a boat for myself, I got it for my family or what ever the hell you call it . But it’s guys like you that prioritize money and greed over what’s supposed to be done that is the problem. My money is no different then there money except my money was in the table first but guys like you and companies seem to use the priority buzzword of the day, Hence why the country is in the state it is now . So by you telling me you have national account, won’t stop me from saying how I feel, cuz is common folk all feel the same about you guys and your way of business.
 
Hey man, don't shoot the messenger. And, I'm not sure why I am the one to blame for this mess, I'm just bluntly telling you why it is the way it is. I'm just a cog in the corporate wheel operating within the boundaries of this modern day shit sandwich. All I can tell you is that if I do $2M every year with Company X, then they get priority over Company Y that has never bought our product before. They have been a longer partner in business with us so we have to keep them happy. And yes, they push on us and remind us of that very situation when it becomes an issue.
 
Simple economics all around. Want a boat? Find it in Florida (where they are still hard to find) and drive it home.

my Sea-Doo switch has been on order for almost a year now. I live in the biggest boating state in the country. It is what it is.
 
Hey man, don't shoot the messenger. And, I'm not sure why I am the one to blame for this mess, I'm just bluntly telling you why it is the way it is. I'm just a cog in the corporate wheel operating within the boundaries of this modern day shit sandwich. All I can tell you is that if I do $2M every year with Company X, then they get priority over Company Y that has never bought our product before. They have been a longer partner in business with us so we have to keep them happy. And yes, they push on us and remind us of that very situation when it becomes an issue.
As a point of correction this message is an example of being blunt. Your first message, referring to OP as a 5 year old kid and “sheeple”, was condescending and derogatory. Neither of those are examples are legitimate business explanations of “bluntly telling you why it is what it is”. This second message does fit that description.

Looking at your entire first message I understood the point you were trying to make but it was communicated poorly and done so in a way that made it personal. Therefore, it wasn’t surprising to see the defensive response.
 
I was only explaining the obvious which you have confirmed in how you and many do business. Not saying it cuz I want pity just explaining my frustration on how Yamaha and many do business. I would respect a company that is trasparente with there customers, That’s all . Maybe it is more on my dealer but I’m only relaying the information they tell me that Yamaha tells them. It’s not the only dealer to say that Yamaha gives them no information. Like you have said in the past I dint buy a boat from Yamaha with my name on it I buy from an allotment from a dealer . So the allotments should be spread out evenly across the board . So everyone waits the same amount of time and every one can enjoy what they work hard to get . So I new to this thread so I was only hoping for some insight and information to see if it was just me, my area, or my dealer. So I got my answer and apparently it’s all the above. Iv invested a lot of time and money and haven’t got anything yet.
 
Hey @sandtiago83, I have a 2021 AR195 that I will sell you, and you don't have to wait! It has 70 hours, tons of upgrades already, and is better than new. This way, you can have the quality Yamaha boat and you don't have to deal with the manufacturer. DM me if your interested.... (My family needs the 242X in a bad way!!!)
 
Hey @sandtiago83, I have a 2021 AR195 that I will sell you, and you don't have to wait! It has 70 hours, tons of upgrades already, and is better than new. This way, you can have the quality Yamaha boat and you don't have to deal with the manufacturer. DM me if your interested.... (My family needs the 242X in a bad way!!!)
what are do you live in. not sure how to reply on this without it being plabic as i am new to this
 
So the allotments should be spread out evenly across the board . So everyone waits the same amount of time and every one can enjoy what they work hard to get .

Yamaha is not part of a socialistic commune. They are an international business. And like the largest car dealers, RV, Snowmobile, Ag equipment, the MFG will cater to the dealers that do the most volume. Why do you not see the mom and pop chevy dealers that sell out of a catalog anymore, because they do nowhere near the volume of the dealer that has his name on 10 car lots in two cities. That's just business. And as we see car dealers, and powersport dealers alike consolidate and grow, the low volume dealers fold or get bought up. It's business. And the MFG will not allocate as many, or give priority to a dealer that does a fraction of the business, that's just foolish.

There is no fairness, other than push some volume and get the attention of the MFG. There used to be a local business man in our region of MN, that decided he wanted to control the potato market. he purchased or leased every bit of potato growing land between central MN and Idaho. He also built most of the potato processing plants. So large that one plant produced 10% of McDonalds French Fry production. Do you know who's attention he got when he needed equipment? John Deere.

So to be sure he got what equipment he needed annually, what did he do, he bought every JD dealership from MN to Southern Texas. Who's dealerships do you suppose got the largest allotment of green tractors every year, his. Because he was known to move the most green equipment in the world. (There is my little synopsis of Ron D Offutt, in case you were curious)

As much as their marketing may say otherwise, MFG's don't produce product to sit in their inventory, or the dealers inventory. Just in time production is based on getting just enough raw materials to produce what they know they can sell. They produce every unit to sell, and they will follow the path of least resistance every time. Again, it's business. Don't take it personal, but Yamaha and every other powersport mfg is in it for profit and not dreams.

Every powersport forum I am a part of has at least 2-3 threads about folks talking about order lead times, lack of inventory, or how long they have been waiting on their order. On a related note, have you tried ordering a new pickup in the past two years. If you had, you would get a better idea of how not being transparent is a new norm. Some do it better than others, but for the most part, you will have little idea when that truck will come in.

Polaris has an online order tracking system. As they assign a VIN to the customer's order when you place an order for a new Polaris General SXS. And even to that point, you know when it is in production, being crated and shipped to the dealer. Yet folks still are filling forum threads, with "how long does it take to do dealer prep" and "why did my dealer take two weeks to uncrate my sxs" Levels are transparency are relative, and how much information is too much.
 
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I mean I do get everything your saying? Not saying I don’t understand business. Maybe I was just hoping when I orders it it would be here a year later. It’s not like the dealer don’t have my deposit to guarantee a sale. Again I’m new to the boating world so I knew there would be a wait but not this long . Also it just sucks to hear guys saying I dint have to wait, or famous dealer quotes boat is built just waiting on parts.... for 6 months. I did try to reach out to other popular dealers out of state and most won’t sell out of state.
 
I was a lurker in this forum for a year before I purchased my boat. I did not put any deposit, got my boat in 1 day (7 if you count the prep/cleaning etc). Knowing about the wait on pre-ordering etc etc. I got my $$$ secured, waited for a boat to be available nearby and when opportunity presents, I bought it.
 
Yea I was a bit new to all this and thought it be as simple as buying a car.. boy was I wrong. The political game you have to play with the dealer then with the allotment, makes it all seem pointless when everyone just wants to buy something and just enjoy it.
 
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