She is Home!!

[Augieol65]

Took delivery today of the 212 LTDS I bought last Oct. Love the boat. I got the bow and walk through kit for the seadek from @JetBoatPilot and it appears to not be a color match? Is this my bad ordering or is it dirty seadek from the dealership?

 

[seanmclean]

Your seadek looks pretty dirty to me. Hit it with some simple green and a scrub brush, then hose it off.

 

[RiverRat]

I believe the "snap in teak style marine grade floor mats" from Yamaha aren't technically Seadek. I wonder if Seadek makes a closer match.

It looks like you got storm gray Seadek. I wonder if smoke gray would be a better match?

 

[RiverRat]

Either way, awesome boat!

 

[MidnightRider]

Took delivery today of the 212 LTDS I bought last Oct. Love the boat. I got the bow and walk through kit for the seadek from @JetBoatPilot and it appears to not be a color match? Is this my bad ordering or is it dirty seadek from the dealership?

Just order the walk through kit for 2017 212x. According to JBP "Smoke Gray Over Black" is the matching color for the 2017 21' black boats. Is that the color you ordered? Guess I'll find out if it matches when I get it.

 

[Augieol65]

I thought I ordered smoke gray because I remember asking them on the phone what color matches my exact mats but maybe I screwed it up. I’m sure Will @JetBoatPilot will know right away. Can’t say enough about what a great company he runs and their customer support.

 

[Augieol65]

Well looked back at the invoice and as expected it says storm gray

 

[JetBoatPilot]

Yes you need smoke gray over black. We'll send you replacements if it was our fault on shipping the wrong thing. If not we'll still help you get it sorted out.

 

[MidnightRider]

Well looked back at the invoice and as expected it says storm gray

Yeah that's wrong. I almost made that same mistake though cause on the order page for the 21' kit the default is "Storm Gray" if you don't change it to "Smoke Gray" in the drop down before you hit the order button. If you read down towards the bottom of the page it tells you to select "Smoke Gray" (doesn't help the names are close to each other).

Edit: Ah, Looks like @JetBoatPilot beat me to the reply to confirm as well.

 

[Augieol65]

Yes you need smoke gray over black. We'll send you replacements if it was our fault on shipping the wrong thing. If not we'll still help you get it sorted out.

You guys are awesome. From product, to professionalism and customer service JBP is the clear choice. The invoice says storm gray so I didn’t catch that obviously. I know your staff called to confirm as I’m sure they do with all orders and I can’t remeb the conversation other than telling them the model and year I had. But the invoice said storm so I should have looked closer. I stuck the anchor locker hatch down because I was convinced it was the right color but the wife stopped me from anymore. I’d be happy to pay to replace that piece and for shipping again or whatever is fair.

 

[Augieol65]

So I better get that anchor locker piece pulled up. Any tricks with that? Heat id guess should have listened to the wife and called JBP right off the bat. Put another win on the board for her. If anyone is keeping track it’s still a shut out.

 

[Augieol65]

Well I officially sound like a crazy person with answering my own posts. I went out and took it off quickly came off easy. Figured if I got to it quickly before it set up it would be easier.

 

[MidnightRider]

... should have listened to the wife and called JBP right off the bat. Put another win on the board for her. If anyone is keeping track it’s still a shut out.

I know the feeling.

 

[JetBoatPilot]

Call us tomorrow at 850-867-1410 and we'll get this worked out for you.

 

[Augieol65]

Call us tomorrow at 850-867-1410 and we'll get this worked out for you.

Thank you to @JetBoatPilot for again going above and beyond with customer service and helping me out with this mistake. Great company!

 

[JetBoatPilot]

You're welcome! Did my people take care of you today?

 

[Augieol65]

You're welcome! Did my people take care of you today?

Sure did! Sent the storm gray ones back to you guys already. Thanks again!

 

[JetBoatPilot]

Good deal! Thanks for your support!! Enjoy!

 

[seanmclean]

Good deal! Thanks for your support!! Enjoy!

I have a 2017 Limited S - Do I need the smoke grey also? I only see storm grey in the dropdown. Boat for reference:

 

[JetBoatPilot]

Yes you definitely need smoke gray.