Hana
Jet Boat Addict
- Messages
- 93
- Reaction score
- 106
- Points
- 117
- Location
- Alpharetta, GA
- Boat Make
- Yamaha
- Year
- 2016
- Boat Model
- 242X E-Series
- Boat Length
- 24
Wanted to let everyone here on the forums and in the boating community what a great company Attwood is.
Memorial weekend we were at the lake with friends and family when we decided to do a little night boating. We loaded up in the boat turned the lights on and got ready to head out. I was about to raise the stern light that is on top of the Bimini when my cousin said that he would do it. Before I could tell him how to do it he tried to force it up and broke the base. When we got back home I contacted both the marina where I purchased the boat (Park Marine ) and Yamaha. It was to no avail, the marina told me that the light had to be purchased as an assembly but since my boat is a 2016 the part is on back order until late August. Yamaha was no help either they kept referring me back the the dealer.
While trying to find a way to repair the stern light base I noticed that the light was made by Attwood and proceeded to give them a call. I spoke to David Stevens and explained to him what had happened and what I was going through the with the dealer and Yamaha. He told me that he knew what I needed but to email him a picture just to confirm. Within 20 min he emailed me back and said that he would ship the part out that day for free. A few days later I recieved the part and it was exactly what I needed without having to buy the whole assembly. So please support this company if there is a product that you need that they happen to make.
Memorial weekend we were at the lake with friends and family when we decided to do a little night boating. We loaded up in the boat turned the lights on and got ready to head out. I was about to raise the stern light that is on top of the Bimini when my cousin said that he would do it. Before I could tell him how to do it he tried to force it up and broke the base. When we got back home I contacted both the marina where I purchased the boat (Park Marine ) and Yamaha. It was to no avail, the marina told me that the light had to be purchased as an assembly but since my boat is a 2016 the part is on back order until late August. Yamaha was no help either they kept referring me back the the dealer.
While trying to find a way to repair the stern light base I noticed that the light was made by Attwood and proceeded to give them a call. I spoke to David Stevens and explained to him what had happened and what I was going through the with the dealer and Yamaha. He told me that he knew what I needed but to email him a picture just to confirm. Within 20 min he emailed me back and said that he would ship the part out that day for free. A few days later I recieved the part and it was exactly what I needed without having to buy the whole assembly. So please support this company if there is a product that you need that they happen to make.
