Structural damage? 2018 242 limited e serie

[Rickytrz]

Help me understand. You entrusted your boat to Yamaha and thats the way they returned it? Can I assume that it was clean when you gave it to them?

Dropped clean on sep 2022 with cover on,,,, dealer removed to look at it so no cover till December where yamaha made me get everything from the boat even the cover that was in the storage area so they can ship the boat to factory then 3 months later is back worse than before.

 

[Neutron]

That is completely unacceptable to me

 

[adrianp89]

Wow….

 

[Beachbummer]

Even when they fix it their warranty service still sucks. Sorry to see, but, screw it, boat is fixed, you have it back, enjoy it now, trying for them to make it better is an exercise is masochism.

 

[Farny]

An update on this thread, dropped the boat at the dealership in Sept 2022, Dec 2022 people from yamaha factory found cracks on some glues inside the boat so the boat went to yamaha factory for repair around end of January and beginning of February 2023, so March 2023 factory brought the boat back to the dealership and this is the condition of the boat that #Yamaha factory left it after fixing some structural damage.

I would be PISSED

 

[seanmclean]

Dropped clean on sep 2022 with cover on,,,, dealer removed to look at it so no cover till December where yamaha made me get everything from the boat even the cover that was in the storage area so they can ship the boat to factory then 3 months later is back worse than before.

Wow, that's beyond unbelievable.

 

[Judge]

Do you have any pictures showing the condition of the boat back in September? If not, a good lesson for all of us!

How could Yamaha not have cleaned up after their work and put a shipping cover on it?

What does the dealer have to say about how it was returned? How did it show up worse than when it left?

I hate to play the "lawyer" card.... but if the dealer didn't promise me in writing that the boat would be returned to the condition I left it and the structural items fixed to satisfaction, I would have to think about getting an attorney.

 

[Beachbummer]

But after all that aggravation how much are you going to get? And how much pain will you have endured?

Accept the dealer service is sh!t, acct accordingly on the future and invest the effort and resources in a spotless boat, win!

Best you are going to get. Why would you let them touch the boat again? They already proved how well they behave. Why let them aggravate you again?

Just my humble opinion. You can't get boat time back ever.

 

[Rickytrz]

Do you have any pictures showing the condition of the boat back in September? If not, a good lesson for all of us!

How could Yamaha not have cleaned up after their work and put a shipping cover on it?

What does the dealer have to say about how it was returned? How did it show up worse than when it left?

I hate to play the "lawyer" card.... but if the dealer didn't promise me in writing that the boat would be returned to the condition I left it and the structural items fixed to satisfaction, I would have to think about getting an attorney.

I do have pictures from before.
I don't think Yamaha had the decency to put a shipping cover on, and the dealer was kind of surprised on how it was inside.

 

[Judge]

I do have pictures from before.
I don't think Yamaha had the decency to put a shipping cover on, and the dealer was kind of surprised on how it was inside.

If your dealer is a good dealer, they would be taking pictures and sending it to their Yamaha Rep and asking for them to get management involved and make things right.

 

[SwissDoo]

No help, sorry, but for the record, same happened to my 2009 Sea Doo Challenger 230 SE, not many questions asked, I got a new boat.
That was in 2012.