I know You know
Jet Boat Addict
- Messages
- 234
- Reaction score
- 127
- Points
- 97
- Location
- South Florida
- Boat Make
- Yamaha
- Year
- 2018
- Boat Model
- FSH Sport
- Boat Length
- 21
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Tow the boat to the dealer, deal with the arrogant service manager, wait for Yamaha to respond, then bring the boat back and have them take their sweet time to install. It's worse than having a tooth pulled.They didn't blink an eye on mine. Replaced it no problem. Wondering how long before it cracks again. Kind of like bakelite.
Exactly, those brackets are not rocket science to install. Save yourself the heartache at the dealer and just reach out to them and give them the chance to shine. Then all your dealer rants on facebook can be over. As it sounds like you don't care for your dealer at all at this time. So minimize your exposure.Just email your dealer the picture and asked them to get you a new one. Tell him which gauge it came off.
Sorry about your dealer my salesman goes above and beyond all the time to help me out even though I bought it a year ago. Go with Patsy’s Marina Stony Pt. NY. Jim is the best sales guy ever! I have had plenty of questions he always answers the phone and does his best to help me anyway he can.
I would love to do the repair myself, this is a Warranty item as the complete Connext screen needs to be replaced and Yamaha will not allow warranty items to be installed by anyone except the dealer.Being that these repairs are pretty easy. See about doing it your self.
I have had to replace the radio twice on my 19 AR190 due to moisture getting into it. Both times I just took the radio out and they switched it out for me without having to take the boat into the dealer.
Saved a ton of time for both them and I.
Wish I had dealers like that here in S. FloridaMy swim deck seat back latch broke. I sent a photo to the service manager in an email and asked him to put in a claim and mail me the new part, which he did. It makes it easier.
Agreed, but if you know anything about this Connext unit, it is not the bracket that needs to be replaced as it is an actual part of the complete Connext Unit (see the picture) and yes I do not care for any of the 3 Yamaha dealerships here in S. Florida they all SUCK. Btw after dropping over 70k on 3 Yamaha water toys with these dealers I think I have the right to "rant" as much as I want as long as they continue to treat us light peasants once we drop our cash on the purchase.Exactly, those brackets are not rocket science to install. Save yourself the heartache at the dealer and just reach out to them and give them the chance to shine. Then all your dealer rants on facebook can be over. As it sounds like you don't care for your dealer at all at this time. So minimize your exposure.
Good luck
Hey Live I did that, but they all said that since the entire Connext screen needs to be replaced, the warranty items have to be done by the dealer. The bracket did not break, but the plastic on the back of the Connext unit is what actually sheared off.Just email your dealer the picture and asked them to get you a new one. Tell him which gauge it came off.
Sorry about your dealer my salesman goes above and beyond all the time to help me out even though I bought it a year ago. Go with Patsy’s Marina Stony Pt. NY. Jim is the best sales guy ever! I have had plenty of questions he always answers the phone and does his best to help me anyway he can.
Hey Gary, did you replace the part yourself or did the dealer make you bring the boat in for them to replace the Connext? Thanks buddyThat is the bracket that holds a gauge to the back of the console. I had the same problem. Yamaha replaced my Connext with a new one because the plastic mounts broke off and is what is attached to the bracket. Actually I found mine in with the gas tank area,