2019 ar240 connext screen locked

[Mx72241]

bhatti20 said:
I have a 2019 AR240 I am having an issue with the media screen on my connext system, it has locked icons beside all buttons. I can not power it on or off from the context screen. However, at the swim platform, it is working fine.

 

[Neutron]

bhatti20 said:
I have a 2019 AR240 I am having an issue with the media screen on my connext system, it has locked icons beside all buttons. I can not power it on or off from the context screen. However, at the swim platform, it is working fine.

On my 2016 you can reset it at the remote. Not sure if yours is the same Polk Audio

 

[Dave burke]

I can reset mine (2017) as well. Did you research the owners manual or do you have a shop manual? I'd check there