I know it is the internet and there are a lot of fools on there, I see fake posts all the time after 23 years of being lied to and arresting criminals and MY instincts tell me this is basically a true post and it's sad if only half true. I know
@adrianp89 had a situation with one boat he had to get them to buy back. I never read the original posts & just noticed this.
Yamaha Boat Owners | Facebook
Here is the basic post /////////
252SE Taking On Water Update:
It has been a while, not sure if anyone is still following along on our saga of the 2021 252SE taking on water.
Everything I write will keep names and dealerships out of it, because they have all been great to us. This is between Yamaha and us now.
Finally got our boat looked at by a regional rep (thanks to another member in this group). Regional rep came out and test drove our boat. We mentioned a cavation that we didn't think would be a big deal. The rep looked at it all and test drove the boat. Mentioned that there is definitely something off about this boat, but we were more concerned about the amounts of water it was taking on.
Dealership got told by the rep to investigate this issue and why the reverse bucket was stuck down sometimes.
Today I got the call that I was not expecting with this. The dealership took both jet pumps off. Mind you this boat only had 57 hours on it. They called me to tell me that both of the impellers and their housing's were completely destroyed by cavitation. It looks like someone took a sandblaster to the impellers. After some research from the dealership and measurements, both of the transom plates, clean out ports and jet pumps were off by 4-6mm's. Everything was cut wrong into the hull and just thrown together. There was no silicone to be found on either jet pump that should have been there from the factory.
I then got told that they were ordering parts and that Yamaha "would do their best to help find the parts and expedite the process". Well another person from the forums who is extremely skilled in Yamaha's (that's all im gonna say) told me that transom plates are over a year and a half out. So they are ordering new transom plates and new impellers.
I asked how the dealership would fix this issue because on the work order it stated "shifter adjustement cable ran out of adjustment". As in there wasn't enough material left to adjust the cables anymore.
They told me "we are going to resize the holes and make them bigger per the yamaha bulletin". So now they are cutting all the holes by 6mm's and expanding the holes. I then asked how they would seal it off to make sure it would seal right. Yamaha told them to "just use silicone and cover it up". This includes the transom mounts and both the shift and steering cables. All of them have to be cut and shifted over. Then fill the excess with silicone on a brand new boat.
The good news? Yamaha approved the labor for the dealership to put it back together and have me take it out one last time this next weekend. How kind of them.
So how many of you guys and girls think this is acceptable? I think it is not acceptable at all. It's like buying a brand new car with 5,000 miles on it and the steering is off. So the dealership tells you "ohh no problem, we'll just cut some new holes into the frame and shift the suspension forward". The boat looses rigidity with every piece that get's cut out of it. None the less the 10 holes they now need to re-cut.
Anything from Yamaha about this to me? Nopeee. Absolute crickets because they already admitted to the dealership that it was a manufacturing issue.
Way to go Yamah and supporting their customers on a high end boat.
