ShoreLand'r Trailer Recall May 17th 2024

[Patricko315]

Looking at these bunk photos and the recall notice, I’m unclear what’s scratching the boat? Can somebody post a picture without the boat on the trailer and show what bolt or brackets to look for.

 

[GAboater]

My FSH 222 Sport E was hard to get up on the trailer due to the front chine dragging down the middle of the bunk. You can see the grove in the picture. We have deep boat ramps here so I would think where others have more shallow ramps it would be even worst.

 

[kgower]

Looking at these bunk photos and the recall notice, I’m unclear what’s scratching the boat? Can somebody post a picture without the boat on the trailer and show what bolt or brackets to look for.

For some it was 5he design if the rear bunks in conjuction with shallow ramps that is causing damage to the chines. On others there are screws sticking up through the carpet.

 

[highway76]

Just to clarify, the space between the bunks where the chine should ride is too narrow. On the old style bunks, the wood is held to the bracket with screws through the side of the board. In some situations (ramp angle too shallow, ramp uneven, trailer not deep enough, approach angle into trailer wrong, etc) it is possible for the edge of the chine to grind along the sides of the bunk, hitting the mounting screw head and causing major damage. Like @GAboater mentioned, this is exaggerated by shallow angle ramps.

Why were the bunks put that tight on the 22 models? To accomodate the ballast filling holes on the wake models and possibly the livewell pumps on the FSH, though I havent ever looked at where they are.

The solution is a new bracket style that removes the side screw so there is no metal to hit, but this will not alleviate the dragging down the middle of the bunk. In my case, the dealer moved the bunk outward a few inches, and now the chine really has no chance of hitting that bunk. On the wake models I don't think this is possible, so curious to see what the solution is. I've launched 3-4 times with the new bunks, it centers much easier and havent seen any damage to the bunks or boat. I don't really see this as a voluntary recall, you should definitely get them swapped and adjusted. I didnt notice any damage or rubbing until this summer, and thats probably because the lake level is down from last year, causing a more shallow angle at my ramp. You could end up with some scuffing like me, or tearing through the gel coat into fiberglass like others. I wouldn't risk it.

 

[MNJets]

Just brought mine home for some minor adjustments. I see that the bunks have been moved from the original location already. I purchased it in March of this year. View attachment 222835

I did the 10 hour service on my new 222XD last week and took a photo of the boat on the trailer. My trailer falls under the recall notice but based on your pictures Vs. my setup I don't see why I need to take the trailer in. I never thought about laying on the ground to get shots of the boat's underside... that would have been a good idea to document my boat.

 

[biffdotorg]

I did the 10 hour service on my new 222XD last week and took a photo of the boat on the trailer. My trailer falls under the recall notice but based on your pictures Vs. my setup I don't see why I need to take the trailer in. I never thought about laying on the ground to get shots of the boat's underside... that would have been a good idea to document my boat.

This is exactly the reason this is not a recall. (even though folks are not reading the paper correctly) Everyone effected should go back to the first page or read the document sent. This is a "Voluntary Service Bulletin" The same as the type that Yamaha issues for all powersport products with less severe issues.

A recall is more serious and is telling the customer that if they do not bring the product in, the MFG is not responsible for losses or failures and will cover correcting the issue.

A service bulletin is a notice to the owner that they may experience an issue, and you can voluntarily bring it in and the mfg will repair or replace the failure if you are actually experiencing it. But it may not be experienced by all. Sometimes, they will correct it even if it has not failed, but it is at their discretion. (sort of like the timing chain SB that was issued almost 10 years ago, it was never a recall and they did not have to honor it to anyone other than the primary owner)

These are, in fact, legal terms and both are for CYA purposes on Yamaha/Shorland'r's part. With powersports, a service bulletin many times does not mean the MFG has to do anything at all, if you are not experiencing the documented issue. That's why the owner is not calling the shots on a Service Bulletin, and it many times voluntary. But a recall is pretty much telling the owner, bring it in or we are not responsible for the outcome.

Some MFG's take it a step further and issue a stop ride/stop sale, where serious outcomes may occur without the recall being performed. All three need to be understood that you may not experience the issue/failure. So in this case, inspect and take the appropriate action, but you are not required to.

 

[highway76]

This is exactly the reason this is not a recall. (even though folks are not reading the paper correctly) Everyone effected should go back to the first page or read the document sent. This is a "Voluntary Service Bulletin" The same as the type that Yamaha issues for all powersport products with less severe issues.

A recall is more serious and is telling the customer that if they do not bring the product in, the MFG is not responsible for losses or failures and will cover correcting the issue.

A service bulletin is a notice to the owner that they may experience an issue, and you can voluntarily bring it in and the mfg will repair or replace the failure if you are actually experiencing it. But it may not be experienced by all. Sometimes, they will correct it even if it has not failed, but it is at their discretion. (sort of like the timing chain SB that was issued almost 10 years ago, it was never a recall and they did not have to honor it to anyone other than the primary owner)

These are, in fact, legal terms and both are for CYA purposes on Yamaha/Shorland'r's part. With powersports, a service bulletin many times does not mean the MFG has to do anything at all, if you are not experiencing the documented issue. That's why the owner is not calling the shots on a Service Bulletin, and it many times voluntary. But a recall is pretty much telling the owner, bring it in or we are not responsible for the outcome.

Some MFG's take it a step further and issue a stop ride/stop sale, where serious outcomes may occur without the recall being performed. All three need to be understood that you may not experience the issue/failure. So in this case, inspect and take the appropriate action, but you are not required to.

I agree about it not actually being a recall, 100% not required to, but why wouldnt you take it in and get it swapped? I think the difference is this isn't a situation where your trailer or boat might not experience the damage, its solely dependent on the ramp you are using. For example, if you have a 22' boat and go to my ramp, its only going to get a little scuffed up. If I took my boat to the guys ramp whose chine was destroyed, it would 100% destroy mine also, no question. One of the ramps nearby is steep enough to not experience any chine dragging. If I only used that one, I would think my boat wasn't affected. If I took my boat to a more shallow ramp next year and trashed the chines, I'd be paying out of pocket.

FWIW my local dealer is swapping all of their new 2024's now before delivering.

 

[BigCal45]

I moved the rear bunks out 3” on each side, took 5 minutes before I went to retrieve the boat. Loads much easier now and creates a larger channel between the front and rear bunks.

 

[highway76]

I moved the rear bunks out 3” on each side, took 5 minutes before I went to retrieve the boat. Loads much easier now and creates a larger channel between the front and rear bunks.

I feel like thats the easiest solutuion for the non wake boats. Curious how the ballast valves would clear on the X boats.

 

[Minh Nguyen]

I did the 10 hour service on my new 222XD last week and took a photo of the boat on the trailer. My trailer falls under the recall notice but based on your pictures Vs. my setup I don't see why I need to take the trailer in. I never thought about laying on the ground to get shots of the boat's underside... that would have been a good idea to document my

The photo of my bunk was how I got my boat. I finally got my trailer registered due to some mixed up paperwork so haven't gotten my notice yet. I also have the XD model so I'm not sure how else the bunks could be moved to prevent the chine strike without damaging the ballast intake. I have to look at it again and see if I could possibly move the bunks myself to give the chines a bigger gap to slide thru.

 

[sbeassie]

Brought home my new 2024 222SD this past Friday. Very happy with the boat after only one trip. Not happy with the trailer situation. I specifically asked about this issue with the Shoreland'r trailers and these boats before I purchased. I was told they had a couple of 2023 models come back with issues but no 2024 models. The dealer did a water delivery, but I was in the boat with the sales guy and a different employee backed in the trailer and pulled us out of the water, so I didn't look at the trailer bunks at that time. Took the boat out on Saturday for the first time. After launching the boat, I thought to check out the trailer and this is what I see. I've now started the process of having the trailer bunks replaced and adjusted as well as getting the scratches on the boat repaired.

 

[CastawayRK]

Wow. That’s horrible for a single unload. Hard to believe that wasn’t a used trailer.
Cool tho that your dealer launched with you. I actually asked mine and he declined.
They claim they ordered my bunks 2 months ago but don’t have any clue about when they will get them. My bunks however look spotless

 

[JPboat012]

Update: Just got my boat back.
Shorelandr denied to fix the chipped gel coat, but Yamaha approved it. Chipped area has been repaired.

 

[highway76]

Brought home my new 2024 222SD this past Friday. Very happy with the boat after only one trip. Not happy with the trailer situation. I specifically asked about this issue with the Shoreland'r trailers and these boats before I purchased. I was told they had a couple of 2023 models come back with issues but no 2024 models. The dealer did a water delivery, but I was in the boat with the sales guy and a different employee backed in the trailer and pulled us out of the water, so I didn't look at the trailer bunks at that time. Took the boat out on Saturday for the first time. After launching the boat, I thought to check out the trailer and this is what I see. I've now started the process of having the trailer bunks replaced and adjusted as well as getting the scratches on the boat repaired. View attachment 224513View attachment 224514View attachment 224515View attachment 224516View attachment 224517

Damn man sorry to see that. Hopefully they make it right quickly for you. Since moving the bunks outward and replacing mine, I've had zero issues. Also loads and centers much easier.

 

[sbeassie]

Wow. That’s horrible for a single unload. Hard to believe that wasn’t a used trailer.
Cool tho that your dealer launched with you. I actually asked mine and he declined.
They claim they ordered my bunks 2 months ago but don’t have any clue about when they will get them. My bunks however look spotless

They actually did a "safety check" where they supposedly took the boat out and made sure everything worked properly and looked right. Then the water delivery. Then me taking it out for the first time so actually that would be after three launches and two loads but pretty terrible still.

 

[sbeassie]

Update: Just got my boat back.
Shorelandr denied to fix the chipped gel coat, but Yamaha approved it. Chipped area has been repaired.

That's the way I will push the dealer. Shoreland'r to provide the fix for the trailer and Yamaha to pay for the hull repair. Thanks for the update.

 

[sbeassie]

Damn man sorry to see that. Hopefully they make it right quickly for you. Since moving the bunks outward and replacing mine, I've had zero issues. Also loads and centers much easier.

I'm hoping for a quick fix but not sure. Only a few weekends left in the summer. I'm considering still using the boat until they get the new bunks but getting the trailer really deep, so I basically float the boat on and off.

 

[highway76]

I'm hoping for a quick fix but not sure. Only a few weekends left in the summer. I'm considering still using the boat until they get the new bunks but getting the trailer really deep, so I basically float the boat on and off.

I found that it wasn't so much how deep the trailer was (obviously you have to put it deep enough), but how steep the ramp is. If the angle of the ramp is shallow, its going to drag those chines unless you hit them precisely in the gap. If you can find a ramp that has a good angle, you will be fine. I didnt realize it was a problem until I started going to a different ramp around here.

 

[kgower]

To @biffdotorg 's point, the screen software update is/was a recall because it was a safety issue. While we haven't had any damage to the chines on our 24 222SE as our trailer model is part of the bulletin we had the dealer order new bunks. We have been waiting for about 8weeks so far.

 

[CastawayRK]

I have only loaded/launched my boat 5 or 6 times on the recalled bunks and had no issues. I measured location of old bunks and the new bunks are in the exact same location. The rear bunks are maybe 2” shorter. I can’t see how this would have anything to do with the chines dragging on the bunks like the pics of those with issues. What really is being changed?