RobbieO
Jetboaters Captain
- Messages
- 2,318
- Reaction score
- 1,818
- Points
- 237
- Location
- Sacramento River Delta
- Boat Make
- Yamaha
- Year
- 2021
- Boat Model
- 212SE
- Boat Length
- 21
I ordered (or I hope) a couple of wear rings for my boat today. Turns out this company has an rating of 1. I could not find any positive reviews and I may have been scammed. Here is their reply when I required about availability.
“It most definitely said it was in stock when you went on our website earlier unless you went there before August 9th, which is when it was added to inventory in our warehouse. You have no idea how tired we are of customers who tell us "another place told me it's on backorder" - not sure what kind of argument that is and why would anyone even argue with us about availability. If you don't believe it, just don't order. Why argue? Makes no sense. We are not going to beg you to order anything from us, this item will sell quick, it's a popular item.
Oh and by the way, what company did you have to fight over getting your money back? That's absurd! Why would they not give you your money back if you want to cancel and order that is for an item that is on backorder? We'd love to know which one of our competitors does this... sounds ridiculous.
Just looked up your order (found one under this email). We have only 1 of Yamaha - SLEEVE, IMPELLER, Part # 6HH-R1337-00-00 in stock on the shelf in our warehouse, BUT not to worry, our local Yamaha warehouse has PLENTY in stock, so the second one will be available to ship Tuesday. Same as Yamaha - O-RING, Part # 93211-65800-00 which should have shown you "Ships within 1 to 2 business days". If that's too long of a wait, just let us know and we can cancel your order. Whatever company is telling you the Yamaha - SLEEVE, IMPELLER, Part # 6HH-R1337-00-00 is on backorder, either has no idea what they are doing, or are doing something wrong. We hear this a lot about partzilla for example. Daily, we have this almost exact same email exchange with at least one customer”
Thank you
Do you believe this? How do they stay in business?
“It most definitely said it was in stock when you went on our website earlier unless you went there before August 9th, which is when it was added to inventory in our warehouse. You have no idea how tired we are of customers who tell us "another place told me it's on backorder" - not sure what kind of argument that is and why would anyone even argue with us about availability. If you don't believe it, just don't order. Why argue? Makes no sense. We are not going to beg you to order anything from us, this item will sell quick, it's a popular item.
Oh and by the way, what company did you have to fight over getting your money back? That's absurd! Why would they not give you your money back if you want to cancel and order that is for an item that is on backorder? We'd love to know which one of our competitors does this... sounds ridiculous.
Just looked up your order (found one under this email). We have only 1 of Yamaha - SLEEVE, IMPELLER, Part # 6HH-R1337-00-00 in stock on the shelf in our warehouse, BUT not to worry, our local Yamaha warehouse has PLENTY in stock, so the second one will be available to ship Tuesday. Same as Yamaha - O-RING, Part # 93211-65800-00 which should have shown you "Ships within 1 to 2 business days". If that's too long of a wait, just let us know and we can cancel your order. Whatever company is telling you the Yamaha - SLEEVE, IMPELLER, Part # 6HH-R1337-00-00 is on backorder, either has no idea what they are doing, or are doing something wrong. We hear this a lot about partzilla for example. Daily, we have this almost exact same email exchange with at least one customer”
Thank you
Do you believe this? How do they stay in business?
