Hey guys and gals,
We've been getting some feedback from Thrust Vector Wake users over the past week or so. Most has been good, but some not so good.
Here's what we know thus far. The product is delivering as promised. Thrust Vector Wake makes a dry ride and a clean surf wave. That is not being disputed.
The negatives that we're hearing are coming from 2012-2018 model year 19 foot owners and a handfull of twins from a variety of years. We're working to narrow down the year and model of the boats that have known issues and will be working on a solution as quickly as possible.
Complaint 1: The up stop on the right side was in some cases coming into contact with the steering clevis preventing installation completion
Solution: Up stops modified in shop to allow for greater clearance for the clevis and the clevis mount bolt.
(If you are needing new up stops for the right side or new clevis bolts please call us tomorrow and we'll get those out to you or if you want instructions on how to modify in the field watch this video for examples of how we are modifying the parts in house.
Complaint 2: Reverse bucket rubbing on up stop bolt head or nut.
Solution: Reduced the diameter of the up stop bolt and nut and increased the thread count to compensate. This solution goes into effect when our new inventory comes in in a few weeks. (this issue did not occur often but nonetheless we wanted to be proactive and adjust to be safe)
Complaint 3: Heaviness in steering wheel at speeds above 15 mph.
Cause: Fins are being held in the water at high speeds so the wheel can be tough to turn in some cases.
Solution: Ongoing... For now if you'd like to adjust your up stop bolts to allow the fins to travel farther out of the water, you can do this while we are working on a fix. If you adjust your up stop bolt heads away from the transom you're going to allow the fins to rotate like a normal set of Thrust Vectors. You'll lose the down deflection but can still go boating without having to remove the entire system.
Our testing was done on a 2019 AR195, a 2018 212X and a 2011 SX240. We felt like we had done the best due diligence that we could and our previous knowledge of Yamaha jet boats led us to believe that our research was sound.
Today we acquired a loaner 2018 190 FSH sport for comparison to our 2019 here in the shop. We have already observed some differences which should allow us to come up with a solution.
Also note we have paused shipments of Thrust Vector Wake units for today and will be meeting again in the morning to discuss whether or not we'll be shipping units as they are or if adjustments need to be made prior to their going out. Some boats are not effected by the heaviness issue but again we're going to be working to determine which ones can ship and which ones may need to be held.
If you have any questions about any of the complaints above please feel free to reach out to me personally at
will@jetboatpilot.com. I am actively working on this and can assure you my entire team is working to get this right as quickly as possible.
We appreciate all of your patience as we adjust to this unforseen issue. We will make this right.
You were only half an hour away, we coulda done the 10-hour together, taken it out to "test" it and left the wives at home... Lol
