Neutron
Jetboaters Admiral
- Messages
- 3,369
- Reaction score
- 5,654
- Points
- 377
- Location
- New Bern, NC
- Boat Make
- Yamaha
- Year
- 2016
- Boat Model
- AR
- Boat Length
- 24
It never ceases to amaze me how incompetent some "factory trained technicians " operate. If i owned a dealer and saw what they do, i would fire everyone in the service department.
I see this with many so called professionals.
My most recent issue is a customer calls me so frustrated that their 2012 waverunner vx cruiser overheats once in a while.
They brought it to the local dealer and they determined it was clogged water passages in the 90 degree elbow that is bolted to the exhaust manifold. They charged them a lot to remove that elbow clean it out and put back on.
After getting back it now overheats 100 yards from their dock.
They bring back and they fiddle with it some more and give back not telling the customer what they really did.
Still overheats instantly. And now water in oil.
They bring to a guy that they know that used to work at this so called professional dealership. He sees water leaking from the elbow and fixed the leak. Still overheats....
They call me totally frustrated and ready to set fire to it. Nice old couple with a million dollar house on the water near me.
So money isn't a problem.
After spending verry little time on it. Maybe 1 hour i find this.
The fix for them was to clogg it more with silicone instead of a new gasket.
So alright to fix their problem clean thoroughly and new gasket.
Now for the real cause of the occasional overheat.
I removed the complete exhaust manifold which was very easy and can clearly see the back two water jackets in the head are clogged. If they would have just spent a little time and pride in their work they would have a customer for life. NOW I DO! This is a very influential guy in my area knows many.
I hear the same story from 90 percent of my customers. No good techs around working on bikes, jetskis and boats.
I am now making more than i did at toyota and its 150 feet from my front door. And the a/c is ice cold.
I see this with many so called professionals.
My most recent issue is a customer calls me so frustrated that their 2012 waverunner vx cruiser overheats once in a while.
They brought it to the local dealer and they determined it was clogged water passages in the 90 degree elbow that is bolted to the exhaust manifold. They charged them a lot to remove that elbow clean it out and put back on.
After getting back it now overheats 100 yards from their dock.
They bring back and they fiddle with it some more and give back not telling the customer what they really did.
Still overheats instantly. And now water in oil.
They bring to a guy that they know that used to work at this so called professional dealership. He sees water leaking from the elbow and fixed the leak. Still overheats....
They call me totally frustrated and ready to set fire to it. Nice old couple with a million dollar house on the water near me.
So money isn't a problem.
After spending verry little time on it. Maybe 1 hour i find this.
The fix for them was to clogg it more with silicone instead of a new gasket.
So alright to fix their problem clean thoroughly and new gasket.
Now for the real cause of the occasional overheat.
I removed the complete exhaust manifold which was very easy and can clearly see the back two water jackets in the head are clogged. If they would have just spent a little time and pride in their work they would have a customer for life. NOW I DO! This is a very influential guy in my area knows many.
I hear the same story from 90 percent of my customers. No good techs around working on bikes, jetskis and boats.
I am now making more than i did at toyota and its 150 feet from my front door. And the a/c is ice cold.
