I do not enjoy talking legal crap, our country is way too litigious.
Scenario: Owner who “legally” owns the boat, goes to the dealer, demands the boat he “legally” owns, takes the boat out, the steering fails and he kills someone. Who is going to get sued and or charged ? The owner? Yamaha? Both? Look what happened with that girl who drowned and the “contributing” factor of carbon monoxide, the family went after Yamaha. I recently looked to see what was going on with that case and couldn’t find any info.
The point is, as a responsible corporate citizen that needs to illustrate intent, Yamaha cannot release the product to a buyer or face criminal negligence. As a corporation Yamaha cannot even have the owner sign a waiver as in places like CA where personal accountability doesn’t matter someone could sign a non use agreement, take the boat out, have an incident and still sue Yamaha. That’s just my opinion based on experience, I’m not a lawyer. It does seem to me that Yamaha has no legal grounds to not buy a boat back if they won’t release it. So it would seem to me if you want your money back they will have to grant your request as they are in breach of contract. So if you are that dissatisfied go get your money back and go buy another boat.
Yamaha does need to have much better communication with its customers! Not having frequent, clear, concise communication goes against one of the very core principles of customer service. Yamaha should have a plan, communicate that plan with its customers and a time frame to complete the plan.
As far as Ca lemon laws go, if the vehicle has been taken back to the dealer three times for the same problem, and or the vehicle has been in the shop for a total of 30 days the manufacturer has to buy the product back with a mileage pro rating of the purchase price.
As far as QC, seems to me, still being a relative plebe to Yamaha boats, that many of these issues started with the virus, and while there are still some issues it appears a lot have been fixed.