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Yamaha Financial Services - Unable to make payments online

lazergeek

Jetboaters Commander
Messages
785
Reaction score
857
Points
187
Location
South Florida
Boat Make
Yamaha
Year
2021
Boat Model
FSH Sport
Boat Length
21
PSA: I know everyone already hates Yamaha Financial Services but here is another reason.

Apparently they are changing to a new payment system and did not bother letting there customers know. You are now unable top make online payments at this time. It actually shows I was past due even though I'm not. When I called I was told it will take a month or two before the new system is ready for payments. I assume if your setup on Autopay this will also not work and will need to call to make your payment too.
 
PSA: I know everyone already hates Yamaha Financial Services but here is another reason.

Apparently they are changing to a new payment system and did not bother letting there customers know. You are now unable top make online payments at this time. It actually shows I was past due even though I'm not. When I called I was told it will take a month or two before the new system is ready for payments. I assume if your setup on Autopay this will also not work and will need to call to make your payment too.
Man, what a load of bullshit.. sounds like the place I used to work for.. and I thought US bank was bad..
 
Yep! They were difficult to deal with. Wife and I sucked it up and paid our boat off early.
Now it's been almost 60 days, and we still have not seen the title, so I assume they are causing this delay as well !!!
 
I just made a payment on their website as normal.
 
Yep! They were difficult to deal with. Wife and I sucked it up and paid our boat off early.
Now it's been almost 60 days, and we still have not seen the title, so I assume they are causing this delay as well !!!
You need to call again and ask to release the title. 100% they will tell you - “Oh, I see you paid it off, let me release the title for you!”
 
I just made a payment on their website as normal.
Later in the day yesterday I got the email that usually comes on the 9th saying my statement was ready and when I logged in the site again it had updated to show the current payment due.. Not sure what they are doing...
 
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