davel501
Jetboaters Commander
- Messages
- 838
- Reaction score
- 338
- Points
- 192
- Location
- Antioch, Illinois
- Boat Make
- Yamaha
- Year
- 2010
- Boat Model
- Limited S
- Boat Length
- 24
I bought one of those double bright LED fish tank lights for my aquarium a couple of years ago to save money and heat from the big fluorescents. I also liked that it had night mode where it would use blue LEDs to light the tank at night.
Long story short, I woke up the other morning and it was strobing. Must have driven the fish crazy. So I called Marineland to see if they had any ideas on how to fix it. After a quick check they said it was just out of warranty. At this point I was thinking the call was about to end but instead the customer service rep said if you want to send the light to us we will send you back a brand new one.
This is the way companies stand behind their products and build lifetime loyalty.
Long story short, I woke up the other morning and it was strobing. Must have driven the fish crazy. So I called Marineland to see if they had any ideas on how to fix it. After a quick check they said it was just out of warranty. At this point I was thinking the call was about to end but instead the customer service rep said if you want to send the light to us we will send you back a brand new one.
This is the way companies stand behind their products and build lifetime loyalty.