haknslash
Jetboaters Fleet Admiral
- Messages
- 7,585
- Reaction score
- 9,030
- Points
- 567
- Location
- Lake Martin, AL
- Boat Make
- Moomba
- Year
- 2019
- Boat Model
- Other
- Boat Length
- 23
That is a actually a sore subject. I was supposed to get an extended warranty as part of the boat show promotion deal from my dealer, but turns out they were just blowing smoke up my ass. I thought I had the extended warranty until I started getting emails from Yamaha a year later, saying my warranty was expiring. I called the dealer and they assured me the paperwork must have slipped through the cracks but they would make sure it was corrected. For the next 6 months all I got was a load of crap about how it was taking some time but I was taken care of. After several months of going back and forth and many emails and phone calls, I finally just said screw it. So no, no extended warranty. I will NEVER buy from again, or recommend Fredricks marine to anyone!!!!!! They got their check and that was all they cared about. After I signed the paperwork, they didn't even help me get hooked up. They just pointed out to the yard where they had parked it, and told me I was good to go. Worst customer service I have ever had!!!! Next time I will drive the extra 3 hours to Weedowee!!!!! Sorry for the rant, it just pisses me off every time I think about it. Lol
Sorry to hear about your dealer. To be honest I wouldn't hold my breath on Wedowee being much better. They'll sell you a boat but getting anything fixed with warranty is a pain and their mechanics are not great. Several local guys have used them for repairs or warranty claims and it's been an issue every time. I'm still waiting on them to do something about my tower and my bimini boot since November last year. If they weren't a 4 hour drive roundtrip I would be up there demanding some answers but I will wait until the off season. If they try and funny crap I have the email string saved on my phone every since I bought the boat and sent in for a warranty claim. Just a lot of talk and no action always some BS excuse or saying they are working on it with Yamaha.