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Warranty Work - 3 years of use

Discussion in '2016 Yamaha Boats' started by sealavie, Dec 31, 2018.

  1. sealavie

    sealavie Active Member

    Messages:
    16
    Location:
    Raleigh, NC
    Ratings:
    +9 / 0
    Boat Make:
    Yamaha
    Year:
    2016
    Boat Model:
    242X E-Series
    Boat Length:
    24
    2016 242X with a 5 year warranty. I'm yet to have any significant warranty work - I'm wondering what others are experiencing. First, I love my boat - but wanted to know if anyone is having issues or had warranty work. The dealership is suggesting that they can do a hard reset for most of these issues.

    The issues I'm having:
    *challenges maintaining speed for pulling wakeboard/surf
    *difficultly maintaining bluetooth connection when streaming music
    *some challenges with cleanout plugs not always seating properly
    *I keep the boat inside 9 months a year and covered the other 3 months, so interior still looks great
    *on the trailer, some of the nuts/blots vibrated off and I had to replace
     
  2. captras

    captras Jet Boat Addict

    Messages:
    674
    Location:
    Lake Livingston, Texas
    Ratings:
    +651 / 30
    Boat Make:
    Yamaha
    Year:
    2016
    Boat Model:
    242 Limited S E-Series
    Boat Length:
    24
    I have had good experience with warranty work done by my dealer. There have been several issues, most minor, such as docking lights, door latches, interior lights, etc. The only major issue I have had was a problem with the GPS losing signal intermittently, affecting the Drive Control. The dealer never tried to get out of the repair, never made excuses, and in on case, actually found a problem that I was not aware of and fixed it. My issue has been with the Yamaha Customer Service. They make promises if you bring up an issue, and promise to get back to you on it, then are never heard from again. I am sure that the quality of the warranty response has a great deal to do with the dealer. In my case, I have been quite satisfied.
     
  3. Julian

    Julian Jetboaters Fleet Admiral Staff Member Administrator

    Messages:
    11,763
    Location:
    Raleigh, NC 27614
    Ratings:
    +8,911 / 126
    Boat Make:
    Yamaha
    Year:
    2016
    Boat Model:
    242X E-Series
    Boat Length:
    24
    Warranty work I've had done on my 2016:

    -Broken keel replaced
    -Broken fenders and supports replaced
    -Stereo wiring corrected (wires were swapped - from delivery) Battery, Amp and Speakers replaced due to bad wiring.
     

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