Partzilla made good

[Gap22]

Ordered a mooring cover. They said it was on back order. No big deal. Expected as much. Then said it shipped. Then said it was delivered, except it was delivered to some distribution center in Albany, Georgia. Called them and was told it was stopped for some reason the lady could not explain. Gotta wait for a refund and reorder. That sux. A week later, no cover and no refund. Wtf? Not happy. They have my money and I got zip.

 

[Gym]

You should have no problem getting your credit card company canceling the charge.

 

[906Tony]

I've been searching covers for an ar240 and partzilla was way cheap......to the point I didn't trust them. I was gonna research how legit they are but I decided to skip the cover for now. Good luck

 

[TimW451]

When I ordered a cover last year there were a lot of inexpensive options like Partzilla and LeadersRPM, but none of them seem to actually carry stock. When you place an order from them, they then go and place an order from Yamaha or another distributor and you wait. It may have worked pre-COVID, but not now. It cost me a little more from @JetBoatPilot, but I had it in a week.

 

[Gap22]

They actually said they got two in and shipped the one to me. I got a tracking number and everything. Then it said delivered "at dock" in Albany Georgia. When I called, they said the shipment was "interrupted" at their distribution center but claimed they didn't know the reason.

 

[Brad_Ct]

I have dealt with them quite a few times and have never had a problem.

 

[Julian]

I'm still waiting for an order I put in March! Got the clean build kits....hatch locks....now October! Great price on the manhole repair kits though!

 

[84rzv500r]

boats.net, partzilla and firedog all the same parent company... I typically deal with boats.net unless there are way out of line and then i search the interweb...

Just talked to boats.net yesterday about my qty 4 99999-04430-00 - DUCT, IMPELLER SET - Replacement part for 6B6-51315-01-94. They refunded me all the deltas in price back to the lowest price, $82 each for my backorders as well even though they wont make it off the boat till mid December.

 

[84rzv500r]

I'm still waiting for an order I put in March! Got the clean build kits....hatch locks....now October! Great price on the manhole repair kits though!

View attachment 185338

I got two rebuild kits in my parts pile...

 

[Gap22]

So, eleven days later without a refund, I called partzilla again. The lady said they did a reorder last Friday. I told her I got nothing telling me that, so she sent me an email confirmation, and she said my cover should be available this week. If true, I'm fine with it. She said someone must have messed up the shipping ticket because it looked like I was sending it to them rather than them to me. Very odd. I'll let y'all know if I get it.

 

[FSH 210 Sport]

In my opinion these online parts houses, which are pretty much all owned by the same company, are out of stock on a lot of parts but their websites make it look like they have the parts in stock. People order parts and their cards get charged for the product.

Then they hold onto peoples money until the person calls looking for their order, and then either refund the money very slowly or give people a story not unlike the one you have read here. Eventually the person will get a refund.

This gives these companies operating capital.

The best bet is to use reputable companies like Babbits, JBP, etc and call them to make sure the part is in stock. Any company their salt will not charge your card until the parts come in and they process your order.

 

[Gap22]

Ok, so out of the blue I got an email this morning saying it would be here today, and sure enough, I got it. All in all, I'm very happy in the end. Fits great, looks great. $705 all in with tax and shipping.

 

[flyingnugget]

Just saw this thread after I ordered a new bimini and cover from them... Had me worried but Damn, I got my items 2 days after I put the order in with standard shipping. Totally surprised.